Airlines overbook flights all the time; for reasons related to profit making (shocker), the practice is unlikely to ever stop, though it makes passengers crazy.
Usually the process is a straightforward one that involves a few willing volunteers scooping up monetary compensation for their cooperation in getting off the plane, and being rescheduled. One recent case, however, went altogether differently — and a video capturing the moment has the Internet erupting in shock and outrage. See it for yourself here:
It shows the moment a passenger selected at random was physically and forcibly yanked off a United flight by police, as neighboring passengers cried out in shock and worry.
Three officers pulled the man from his seat on the plane in Chicago, and in the process knocked his head into an armrest. As a result, the man appeared to go unsconcious, and he was dragged that way down the aisle, bleeding from his mouth, according to a report in the Daily Mail.
The man was one of four selected at random to be bumped from the flight after insufficient passengers proved willing to voluntarily take the proposed payout do to it: $800, a hotel stay, and a flight the next day. The man in the video had said he was a doctor, with patients to see, and therefore could not be delayed.
In response to the wide circulation of the video to horrified response, United released a statement. According to TMZ, it said, "Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation.”
We suspect those won't be the last words communicated by the airline as the video swiftly makes its Internet rounds.
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