If you've ever been to one of the best airports in the world... well, you probably needed a passport to get there. It's no secret that America's airports hardly rank globally for amenities, efficiency, and overall customer satisfaction — our facilities are not exactly known for their sparkling pools and butterfly gardens. Even Donald Trump brought up the point in his signature colorful language during a presidential debate.
So which are the absolute worst of the worst? Well, according to a new customer-satisfaction survey out from J.D. Power, Americans once again loathe the airports in the New York City area — with LaGuardia coming in dead last on the list. Newark came in last within the category of worst large airports. It's hardly the first time American travelers have called out their concerns about NYC's unpleasant airports either; rather they commonly come in last on such lists. The Points Guy's list also ranked LaGuardia last.
The J.D. Power survey took into consideration six categories including facilities within terminals, check-in, accessibility, security checkpoints, baggage claim, and dining and retail options available to travelers.
On the flip side, Orlando International Airport came in tops on the list among America's largest airports, with Detroit Metropolitan Wayne County Airport and Las Vegas’ McCarran International Airport coming in as runners up.
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