Overhearing Karina offer a higher price really crossed me. It just wasn't cool, and she was out of line. In the end, I'm the manager and have my reasoning. If there was a major concern she could have took it up with me privately, rather than undermine my decision and our credibility as a team.
Good grief! I'm headin' to Texas to find me a $10 Chanel handbag.
I'm enjoying your show ladies - especially the part where the name doesn't start out with "The Real Wives of ..... ".
I cannot believe you did not fire Karina! She undermines you by claiming she didn't want to insult the customer then completely insults a costumer by offering her 1/3 of what the Chanel bag was worth, basically trying to steal $2000 from the customer and the store. I would have fired her after the LB bag incident!