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Sarah has been employed by JLD for almost a year and a half. She has been a cheerful and fun addition to the office. She is well-liked by my clients and employees. When she is allowed to work on her own and at her own pace, she is very productive. When working by my side, she is not as successful. She continually forgets to write things down and remind me of important calls and appointments. She makes mistakes on the to-do lists and miscommunicates information to sub-contractors and clients. I have been more patient with her than any other employee in the 11-years I have owned my own business. I have made great strides to control my frustration and intolerance of her repeated mess-ups. I have had hundreds of rational, reasonable discussions with her in attempts to explain my needs and requirements. Unfortunately, I finally blew.
It was not just any explosion, it was one of epic proportion. It caused major damage in that it hurt Sarah's feelings forcing her to flee to the bathroom in tears. She stayed there for almost 30- minutes. It was very uncomfortable for the other employees, mostly because that is the only bathroom at Valley Oak they're allowed to use. I realize this is starting to sound redundant, but I again feel terrible. I never wanted to hurt Sarah. My goal has always been to mold and train her to be the next Jenni. What I realize now is that's never going to happen.
Every one of my employees has their own unique strengths and talents and it is up to me to find them and utilize these gifts. With some employees, discovering their talents is like a never ending scavenger hunt. While I figure out exactly where Sarah fits in at JLD, I must find another way of dealing with her "off days." Lately, if there are mornings where she is prone to making mistakes, I simply make a list of errands and send her out for the day. She really shines on those days, but unfortunately there are times when I need her by my side. I continue to look for more healthy and productive ways to deal with my stress and frustration. Although the progress has been slow, I am trying.
Jeff,my dear man.....I hate Andrew for having that poor little pooch in the car....ETC.I also see his behavior is childish,immature,God love him...BUT....does it belong as a reflection for you???I was sooo proud of you when you paused& spoke reason to him.You brought me back to taking a kindly view of Andrew Child.I had become soooo protective of the dog that I lost all forgiveness...thanks for reminding me that love&tolerance is my creed...even when watching Reality T.V.<3 <3 <3
I love watching your squirm!! You had to push the issue of commitment with Sarah and just like you said it bit you in the behind. How funny is that? If I were Sarah I probably would have went out and bought myself a nice large cz ring just to shut you up!! lol In regards to your ridiculous outburst of anger toward Sarah, I was just wondering if you have had your hormones checked? Maybe you are in the first stage of MENOPAUSE! Hugs and Kisses
Jeff. Please accept my condolences for having to employee family. I feel SO bad for you. You are doing a great job though :)
Maybe you did over-react, but she is a mess-up. Incompetent co-workers do not make for a happy work situation. Family/friend or not, cut her loose. If she has not improved in a year and half, she’s never going to get it. Besides, how can you concentrate with that constant gum smacking.
Jeff - after being an assistant for over 10 years and growing up in the same business that you do - I think your behavior to Sarah was called for and NOT. You just wrote on the blog that she excels when you are not around and when you are with her, your tone of voice, your manner is very harrassing. Almost like you expect her to fail. No one will succeed in that kind of environment. I have had difficult bosses and you are not the most difficult from my point of view. I am an A-type personality and a perfectionist, Sarah is at the opposite end of the spectrum so you need to factor that in when you need her to do things. Yelling at her does not help her and you have already lost the argument when you lose your temper. No matter if you are right about the point you are trying to make.
Dear Dear Jeff, You obviously need someone to watch over you. If you want your business to have a "hey day" and flourish, you need someone like me. I do not have blond hair, I have worked with the public as a customer service expert for most of my working days. ""SIGH" I have a great sense of humor but I also know how to be professional and not let anyone walk all over me. "(Unless it feels good on my back HAHA). Please let me show you how organized I can be or let me be a babysitter for your lovely "doggy/kitty children". I can help out at your lovely home because I have worked at the Humane Society and also at a fantastic facility called "Good Dog Hotel and Spa" that is located in BroadRipple, Indiana "/where the ducks are". I would be so honored to be a caregiver for your forever family. I hope I am not being too weird. I guess I am just looking for a new start in my life. PS What happens if I don't like "tinies"? Could I have Chablis
Jeff it seems like your last several blogs have been apologies for blowing up...it is redundant just as you said...and not only that, but I am afraid it is putting us all on the road to remembering our own "nightmare blowup" at work....I said this once on here, but it bares repeating...I once got screamed at and raked over the coals for putting a post it note on my bosses computer so that he would see it, because his desk was such a wreck....a post it? I was being diligent that he got his messages, and got some pretty bad treatment and no apology...I ended up quitting, because to be honest, those tantrums somehow always get stuck in our heads as employees..no matter how much we are being paid, it is that out of place anger that makes us feel like screw-ups, whether we ever thought it or not, after someone has treated you like a big mistake for an employee, you feel different about your abilities and skills...I knew I had more education than he did, I knew I was basically smarter, but that didn't matter...My suggestion for next seasons show if there is one...which I hope there is...I would take your staff on a vaca...and let the viewers see how you guys unwind and relate to each other...that isn't so out of reach for you is it? I once had a dentist who took his whole staff to NY Macy's Parade and to Disney World...so if a dentist can do it, I know you can...But let's get real..you really didn't think she was going to replace Jenni did you? I mean, we see the gum chewing, hair twirling....come on...she is a great employee I am quite sure, but there are certain elements that she possesses that someone else might not...and Sara is simply someone who will not always get taken seriously because of her personality...it's not her fault..it's the fault of the people she might deal with...find a place that fits her and don't complain so much
Jeff you have every right to blow your top. How can you be away from the office and not have a dependable wing person to depend on? She isn't the brightest bulb in the box and never will be. Did you have to get ugly about it? Well yes. She was denying how you asked her to call the contractor. Say good-bye. You might rest easier. Lay off Zoila & Jenni!
Please tell Sarah that, if she wants to be considered a professional career woman, she should not sit there chomping chewing gum.
Nice to know that you can admit your mistakes. You are heading in the right direction of becoming a better boss, but mostly a better person. I enjoy watching your show and I love you Jeff Lewis! We have a lot in common when it comes to personality. Just keep doing what you do Well and Carry on young man with your work, you are very good desinger.
The Jeff Lewis office needs a private chef. You guys eat WAY too much high sodium junk. Except for the salsa you dump on everything (which doesn't count anyway), I haven't seen a fruit or vegetable on any of your plates in the four seasons you've been on the air. And that my friend is why you're always bloated and cranky.
If you want to continue to enjoy those Martinis you guys throw back like water, you need to "Flip" the rest of your diet. Get that chef from the Food Network that did the Cooking Thin show. (I looked her up for you already. Her name is Kathleen Daelmans). She used to be fat. She cooked all over California and lost a whole bunch of weight and then cooked in Hawaii at a famous spa. She has experience with celebrities and PROBLEM cases like you. Plus she's hilarious. Love you, Jeff Lewis. Eat your peas and mind your Q's!
Jeff Lewis:
You are constantly griping about people not writing stuff down, so let me tell you. I work very closely for a small team, much like you do, and my colleague writes everything down. Everywhere. On Post-Its. And sticks them. Everywhere.
That would be totally cool if it actually made a difference with her production but she still can't friggin remember to turn off a GD coffee pot at the end of the day despite her five neon multi-colored sticky notes to remind her to do so.
Just sayin'.
I simply make a list of errands and send her out for the day.
What a wonderful way to NOT deal with little heads. I have taken this in for my own use and will start using it immediately.
TOO FUNNY ... I love you Jeff Lewis. You are one crazy guy.
Good for you in finding Sarah's good qualities. Her using the word "sweetsies" isn't one of them. It annoys me beyond belief! She does seem like an airhead and it's hard to work with one of those when you're busy and stressed. They seem to go along lalalallalala. I'm sure you'll work it out. You always do.
Oh Jeff,
Although Sarah makes mistakes and you have the right to be upset about them, you have no right to insult her intelligence or her character. In reality, it just causes dissension and makes you, and everyone else on your team, feel bad. As much as I like your creativity and diligence, you are very inappropriate and lack management skills. If you really wanted competent people to work as your assistants you would hire them. However, I think you are are hesistant to have really smart and responsible employees because they would clearly challenge your business decisions and make you feel shame for much of your behavior. Also, I know you like you value your profits, and hiring qualified folks would cost too much. Then again, nothing will ever be good enough for you because you are a perfectionist.
Your outburst was totally justified. I could see the vein in your neck about to explode LOL. When people screw up constantly, it's time to re-evaluate why they're there in the first place. Family or not, your business needs come first. If she's better at running errands, then reduce her schedule and leave her to that - althought it looks like she may have some trouble with that too. It wouldn't be a great day in Jeff Lewis' office if there wasn't a "flip out" - that why I watch LOL. Love you and Jenni. I really hope you don't fire her - she's gold and makes a lot less mistakes than your gum smacking sidekick Sarah.
Stop apologizing!!! In other instances you may have needed to apologize, but definately not in this one. You told her milliseconds earlier what to say and she completely blew it. There is an extremely good chance that the relationship with that contractor is ruined. They have showed on screen several times where you have told Sarah to write things down and yet she still can't get it. You are always saying if your not making me money I may have to cut you well then cut her! Her mistakes are costly and your "blow up" warrented.
Jeff Aww man I soooo love u. I cant stop watching this freakin show. They better never cancel this show. You do Bravo proud!!!! By the way u did go a lil to far with the cursing and the demeaning words with Sarah however, I cant really say its not warranted but just in a more professional manner. Sweet u are. When u really are tickled about something u smile and massage your scalp lightly and when u are really aggravated u attack your scalp with aggression. LOL!!!!!! Man keep up the good act cause I cant tell. The real moments and the staged ones all make for a good watch. I would love to work for u bit that cursing and that down talk gotta go. LMBO!!!! Love u all. Ok give Zoila a kiss and a big hug for me. She's such a sweeet heart.
Jeff! We have our own business and understand your challenges with clients and your team. You've got a team that is loyal and cares about you and that's a lot. You already know your area's to improve. Plus you know how to apologize. That's a lot too. Thanks for the great TV and inspiration.
You were right to apologize for calling Sarah names. And you should have corrected her privately. That is it. She should know her work by now. Jenni already predicted that you were ready to blow and you did. You seem to need an outlet for all your stress besides drinking and yelling. Take a long walk after lunch or something. I was an assistant to a CEO for years and I wrote EVERYTHING down. Although after what she did on this show she may write the wrong thing down. lol And you are wrong, your client Christy at Casa Vega does not seem to like Sarah at all. I love that you don't feel the need to have a Harvard grad at your side and tap into other workforces. There are jewels there. I have found non-grads to be less stuffy and more loyal and appreciate the job more often. Anyway, it sucks to go backwards and start again. You are doing it on TV. You are human and seem to be a good person. Forge ahead.
Jeff I can certainly understand your frustration with Sarah's mistake. She is very sweet and does try. I really think in time she will get it when she realizes she has to concentrate one each job and the details involved. I love watching your show - actually more than any other show. There is just something about you and the way you are that is really interesting and wonderful to watch. You are great at what you do. I can't wait to see your kitchen in Rockefeller Center. Good luck with that. Please plan a next season!
So, annoying! My cable is disconnected since last week, and I already missed two episodes! Sorry, jeff, my financial situation is not gonna help the rating of Flipping Out, more importantly, poor me, I won't be able to watch my dear Jeffery every Tuesday!!!!
Thanks to bravo to post some bounous clip; I still can have little tasete of Jeff's psycotic HILLARIOUSNESS! but I HOPE BRAVO posts FULL EPISODE!!!!! I'm dying to enjoy Jeff's world!! Pleeeese Bravo!!
Needless to say, Love You, Jeff!!
Do you know what I hate about life? I hate that when dealing with people you are forced sometimes to be a total douche in order to get anything done. It seems that people that can do this and are smart usually are very successful. I love how you talk to your staff. I know that you are probably really nice to them most of the time but they always play the video of you going off because it's entertaining to us. I wish you were my boss.
Jeff...did it ever occur to you that Sarah messes up more when she is with you because she is having anxiety about whether you're going to blow. Unpredictable people often make others so anxious they make mistakes that would normally not happen. I'm sure it's difficult for you to relate but surely you've been in a situation once in your lifetime where you didn't have the power and someone officially dressed you down. It's hurtful and humilating. If you can relive that experience it will help you walk away just before you go overboard with others. All that being said...I still love your show and everyone who works with you.
You were right in your message. Wrong in the delivery. But you have got to learn this part of life faster. You can't be attacking the cutesie, sweetsie. It's like attacking Bambi! And you are better than that and above it. So learn it and learn it faster. But I love you and your whole crew.
In my opinion relatives of my in-laws are not my family.
Sarah messed up in her message delivery. I would have been furious if an employee would screw up my message in front of me because I would be worried how they were when I was not there.
Just some free advice -- Praise in public, critique in private.
Dear Jeff,
Buy yourself a pocket-sized digital recorder and record your instructions/orders for Sarah - have her transcribe them in a Word document and print them off. That way, there will be no question as to your specific directions/instructions for her - she will have your your instructions word-for-word. If she can't follow those directions, then maybe she is dyslexic? :-) Peace & Love to you!
Dear Jeff, I know you didn't mean to act like that. I can tell that you are a very caring person. Right away you are upset and can't stand that you hurt someone. Sarah is very sweet and I can tell that she wants to do a great job. The episode when you and Jenny and Zoila went to NY really touched me. You said that you would take care of Zoila when she turned 70. Jenny is wonderful too! God Bless you all.
I wait all year for my Flipping Out and I have not been disappointed once again. I really didn't think you were that hard on Sarah and you apologized really quickly. Poor Jenni has gotten it alot worse. Maybe your becoming a kinder and gentler Jeff Lewis. Your ture fans love you just the way you are!!
Jeff I love your candid personality, I look forward to laughing my ass off with your witty sarcasm. I act just like you and have to tone it down a bit or I pay for it later. But sometimes that is what it takes to get people to do their job, speak up, or get a pair. Love the show, keep them coming.
I believe that Jeff should have been forced to wear the "smock" for the day due to his "remarks" to Sarah (even though they are quite comical).......two-way street...
Long time fan, but Jeff you messed up big time. I'm done with the show, you could you do that to Sarah. Calling someone out for messing up is one thing, but to personal attack someone just to degrade them and make yourself look is another.
Pity on you.
I agree with the viewer you should not have called her names but the blow up was warranted. I sat there in disbelief as she totally screwed up that call. Jeff this is what happens when you do not address the issue at hand, it builds up then blows up.
Jeff,
I have to say first that I love you! You make me smile. I agree that Sarah is not the type of employee that you require and she is not going to be "molded" into the employee that you require, expect or need. If that is the conclusion that you have reached, you have to move you to another position is one is available or you have to let her go. Under no circumstances should you ever talk to an employee the way that you talked to Sarah. I've seen you talk to several employees in thjis manner. Frankly, I'm surprised that you haven't been sued for your treatment of employees and you are opening yourself up to a law suit if you don't curb it right away. I still love you because you entertain me but, I telling you if I was your employee and you talked to me like that I would walk straight out of the door and to a lawyer. That is if I didn't back hand you before I could get out the door! LOL!!!
It is hard to comprehend that you have anyone working with you at all. You obviously feel you have the right to abuse them (hope you're paying them lots of money - they deserve it) and intrude into their lives. You should count your blessings that you have people like Zoila, Jenni and Sarah around you. They help your business. Wonder what your clients would think of just dealing with you - probably not so good if you were on your own with that critical conscending attitude of yours. The way you abuse Zoila, Jenni and Sarah is hard to watch. The fact that you think that's OK justifies your seeking psychiatric help. Treat people with respect - that's not hard to do. I feel sorry for you - you need to change your ways or you'll be alone the rest of your life. Who would want to spend time with someone who constantly criticizes them and demeans them - no one.
HEY JEFF....It would be a much more efficient use of your time to have someone else drive....you can then make your calls, make your lists, confirm this or that in the full luxury of the passenger seat or back seat...just a suggestion! You're wasting all of that time...surprised you have never thought of this...
Jeff, You have such a tremendous sense of how to make space come alive or create calm in a background of clutter and distracted lives. Your work space, however, is antithetical to that which you produce for your clients. It is positively claustrophobic, both in its physical space and personal space. Different personality types draw energy and recharge in considerably divergent ways. Some are invigorated in being around people and constantly engaged, while others under the same conditions are completely drained. And your personality is far too big to expect you will not impact others or even find yourself responding like a caged inmate lashing out at all that surrounds you. No matter the argument, whether you believe being so close facilitates communication, the reality has been demonstrated. In your quest to become a better, more professional business owner, I would urge you to rethink your work space – separate yourselves a little. Give your team (and yourself) more room to breathe, focus, decompress, and function at their best. As with any small business facing resource constraints, it is more important to work smart than to work hard. Start by flipping out your space, and give yourself and your team a much needed renovation. Best of luck, Jeff. And thank you for all that you have given your viewers.
Jeff, You have such a tremendous sense of how to make space come alive or create calm in a background of clutter and distracted lives. Your work space, however, is antithetical to that which you produce for your clients. It is positively claustrophobic, both in its physical space and personal space. Different personality types draw energy and recharge in considerably divergent ways. Some are invigorated in being around people and constantly engaged, while others under the same conditions are completely drained. And your personality is far too big to expect you will not impact others or even find yourself responding like a caged inmate lashing out at all that surrounds you. No matter the argument, whether you believe being so close facilitates communication, the reality has been demonstrated. In your quest to become a better, more professional business owner, I would urge you to rethink your work space – separate yourselves a little. Give your team (and yourself) more room to breathe, focus, decompress, and function at their best. As with any small business facing resource constraints, it is more important to work smart than to work hard. Start by flipping out your space, and give yourself and your team a much needed renovation. Best of luck, Jeff. And thank you for all that you have given your viewers.
Jeff...what's going on with your show?...I used to love looking forward to Flipping Out on Tuesday nights, but I'm a bit bored. I don't see Jenni as much. Sahah's a sweet girl but not for TV. Jenni makes the show! Bottom line!! Do you see what I'm saying?
Jeff, I'm growing weary of your show. I have loved the show for the last 3 seasons because of you and Jenni. She's hilarious and you make me laugh as well. It's just not there Jeff. I don't know what else to say. Bring me back to the humor and entertainment of the last 3 seasons.
Hi Jeff, First of all I have to admit that I Love You, you are funny and I think I get you but you shouldn't be so hard on your employees. My husband and I have had our own business since 1982 and I can't imagine talking to anyone of them the way you do but then that is you and they shouldn't take all of what you say to heart. I wish you the best and hope that you make millions, no not millions, Billions. Oh yeah if I was you I would not allow gum chewing, it is very rude especially if the person is constantly cracking her gum.





Jeff, I realy like your show but you really need to start paying attention to what Gage is doing to your business. I understand that you are in love but he blatantly undermines each and every other person that is close to you. Its your bussiness and your money - not his - and the decisions to who stays and who goes is yours and yours alone. He has singularly gotten rid or everyone who is close to you except Jenni and Zoila - but he treats them with little or no respect at all. They have, in their way, helped you with your success and its like Gage resents that. You, my friend, need to get control of your temper and the way you seemingly feel you can treat people. Jenni is as much the show as you are with Zoila running a close second. If Jenni goes - there goes your show. No one wants to see you freak out each and every week and make victims of those employed by you - get a grip.
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