Jenni, did Jeff really not know who Tommy Shaw was or who the band Styx is? He is 41, and I am 44, and used to go to Styx concerts when I was a teen, so I can't believe he never heard of them. That is kind of funny. Jeanne seems like a pistol, I bet she is a fun client.
Please come back to the show more, and tell Jeff to get rid of Gage instead of Sarah. :-)