It’s very rare that I get really upset about something my assistants have done. Let’s not forget that I made some pretty big mistakes when I was an assistant and was given second chances. I would be a horrible person if I weren’t fair when mistakes are made, however, some mistakes are bigger than others. I was on my way to the Tory Burch show when I got the text from my client saying that they were 45 minutes away from leaving their hotel and they still didn’t have their outfit for the fashion show they were attending. I called and texted Thomas and there was no answer. I called Hannah and she was just about to leave the hotel. I told her what was going on and she told me that Thomas had everything and should be on the way. I thought about it and said, “Go to his room and knock on the door. He’s still asleep,” and he was. Hannah rushed down to the client’s hotel and she got her her look in time.