Hello everyone and thanks for tuning in for more Kell on Earth!
In the beginning of this week's episode, we are still in London and we're working the Jeremy Scott fashion show. We had an early morning call-time - I laughed when I saw what Kelly was up to in her room while me and Robyn were waiting for her! But it was all fine and we were on time for the show - early, in fact! Had enough time to chat with model Cole Mohr while we were prepping backstage - we know him from the shows in New York and he is a pretty funny character! Not to mention, quite a famous model in the menswear industry. I couldn't help but ask him about his look in the show and indeed his answer was hilarious. The front-of-house was pretty funny also -- Robyn and I were busy busting bag-stealers and front-row crashers. You know, the usual.
Our dinner with Ilario that night was fun -- it was nice to relax knowing that we finished another successful show. Kelly jokingly married us all off to Ilario and he decided to lay down his own set of rules! It was pretty hysterical. We had a great time in London and completed a lot of successful work and Ilario was a good host. What you don't see is that during the dinner, Robyn and I needed to call the office in NYC because of a staffing issue with the LA office. Always working!
I find it funny that you fault Skinner for not being organized because your office operates according to the rules of chaos. I have managed large, public events in my career, and I could not operate in an atmosphere such as yours, because it lacks organization and leadership.
There's more than one way to work on a stressful, dealine oriented event, but it appears Kell, Robyn, and you thrive on the drama and stress of it all. It's all just a little too silly for me.
Emily, I definitely agree with your frustration with Stefanie and you have every right to have probing questions. She is still learning how & when to delegate and keep everyone happy. Its hard not to feel attacked under those pressures but as management you need to make sure work is on schedule so the unexpected can be dealt with. Kudos to all of you for caring about your coworkers and recognizing all of you have grown in the industry with your own strengths & weaknesses. You all seem to know which employees are keepers and which ones have to go. Love all of you on the show, thank you for sharing your work lives!
I think Emily, the way that you came across was very negative. Instead of helping her out, you were berating her. Maybe you need to redo how you approach your employees. It's not productive.
I think you and Skinner share the fault for the drama in this episode. Yes, she was disorganized and borderline insubordinate. However, you, as her manager, should have sat down with her as soon as you returned to the office for a status update on her projects. Better yet, you should have had her email it to you so you get caught up on your return trip. (Forgive me if you DID do this and it was just not shown on the episode.) Managing is a two-way street. You have to give SOME direction to the people reporting to you in order to get their best performance. From what I saw, they were virtually rudderless. I think you and Skinner both have great potential. You will reach it when you both stop thinking you are right all the time.
Emily - I think you need to learn how to appreciate Skinner and everything she does for you. You give not direction and bark orders all the time. Your staff is very frustrated yet you do nothing to help them stay motivated. You need some lessons in management - 101.
Emily, Viewers and posters here have been too hard on you. The bottom line is that this is not a Lifetime Movie. Its a business! Your request for information was completely within reason and while I think Stephanie is a nice kid, she has a lot to learn. By playing the martyr and trying to do all the work herself, when it is totally unnecessary, she is not only hurting herself but the entire company. I understand her need to get some fresh air and compose herself, but her call to Kelly was also out of line. She was basically going over your head to Kelly and forcing Kelly to get involved. That was completely WRONG! Think about it folks, if you have a boss, do you call THEIR boss for petty little office issues? If you do, you'll be unemployed soon! Emily, I think you're doing the best you can with what you've been given to work with. Part of the problem is that ALL of your staff are young and inexperienced. Why don't you bite the bullet and pay for a seasoned professional to manage that entire office? Anyway it was nice to see that the two of you were working well together afterward, even tho it did seem as if you were both walking on egg shells around one another. Emily you should not have to work under the conditions that one of the staff is going to call Kelly behind your back!
I hope you & Robyn learn from watching yourselves on this show -- I don't care what kind of pressure you're under, the approach that you two take with your employees simply doesn't work. Your job as a manager is to be the adult in the room and to figure out how to bring out the best in people. Instead, you're sending them sobbing out the door. And Kelli lets it happen - so she's to blame as well.