I adore this show, first of all. I've worked in a similar high-octane environment for some heavy duty clients. I think your management style, and your attitude towards the junior staff is really lousy. You may be really good at what you do, but managing people is not one of your strengths. I know you're trying to be Kelly Jr. but it only comes across as condescending and abusive, where as Kelly is really tough love, emphasis on the love and respect. I agree that in these businesses you've gotta be tough. But the junior staff is neither your client nor your enemy. These are the people you are relying upon to be your support network. If you were talking to me like that I'd stare at my computer and not make eye contact with you either. How do you expect your employees to excel in the business and greet the demands of working with high-end clientele if you're knockin em down within the office?