Tabatha, your impressions of Pat's salon were spot on! I love every correction you made in this episode. As you said,
"Clients need to be consulted with, stylists need to act professionally and remember that they are there to provide a service. It was something that these ladies had forgotten, and I figured a little etiquette lesson would be the best way to remind them, and it worked."
You missed the opportunity to help these ladies learn to treat their fellow staff and customers with respect and professionalism-especially in their interactions with their customers! The trip to the antiquated etiquette school for the historical stereotypical southern belle would have been more effective of an event if you had actually monitored the staff's technical and interpersonal communicative skills. That's the area you could have helped them with so much because your spontaneous solutions in the shop while it's humming with activity is your gift to the profession of hair styling. I appreciate what you do and it's interesting to watch how you approach the myriad of troubled situations and problem-solve so elegantly. Keep up the good work, Tabatha. Your work is important to the professional hair stylists out here.