Really?! Moment No. 2 - Swatch What Happens
Updating the color in the salon was a great idea. However painting swatches on the wall and never committing to one was not. You can't just leave the place looking like a work in progress. That's certainly not going to help customers forget that fact that you had to close down half of the shop because of the walkout. You can at least just paint over it in white for the time being or something.
Really?! Moment No. 1 - Mumsy's the Word
I'm kind of obsessed with Tabatha's word of the week, "mumsy." Evidently it means that your salon looks like grandmother's attic, which Pat's Hair Shoppe certainly did pre-takeover. The thing that bothered me most decor-wise though were those old dressers they were using as stylists stations. The drawers didn't roll out, which drives me up a wall. If I were a stylist there and had to constantly pull out those squeaky drawers each time, I would probably go crazy. "Just hold on while I try and shimmy out this drawer!" Not exactly an ideal setup.
Also, a grandmotherly salon setting just screams, "You're getting a perm whether you like it or not!" A horrifying prospect indeed.