This week's salon was beyond in every sense. I mean it was one catastrophe after another all amid a din of shouting and anger. Not exactly an environment conducive to high end customer service. Or really any decent service at all. Tabatha somehow managed to truly turn this one around, but let's reflect on the rocky, boughtetto boulevard she traveled before it was all rainbows and butterflies.
Really?! Moment No. 3 - Pop Goes the Scalp Protector
This was painful to watch. Seeing that purple goo/scalp protector erupt all over that poor patrons face was terrifying. I was kind of nervous before Tabatha said it was scalp protector that it would be some sort of burning, abrasive substance. Nothing would shut down a salon faster than burning of a customer's face. At least I imagine such would be the case.