Aisha had a vision and a brand she wanted to build for her business. I love a good plan, but she had totally lost her way and was definitely not leading by example. The vision was "high end" yet there was no reception area, a VIP lounge that looked like a hospital room (in fact I take that back, I've seen nicer hospital rooms), clients left waiting for hours and being burned by assistants, and staff and owner screaming across the salon. High end? I think not.