Pat Duke opened her old school, Southern beauty shop over 24 years ago, but after she expanded and doubled her staff to bulk up her business, her veteran stylists walked out, leaving her emotionally and financially devastated. Tabatha discovers that Pat hasn't recovered from the betrayal and is not communicating with her remaining staff at all. And to make matters worse, the entire team has lost sight of how to be professional. Can Tabatha help Pat turn around her attitude and her business before she has to close up shop for good?