The salon is a booth rental salon, which means each stylist rents their space and is responsible for it. The issue is that most clients don’t know the difference between a commission and a rental salon, and frankly, they don’t care. All the stylists in this salon had the mentality that they didn’t need to help out or do anything to improve their business. But what they didn’t realize was it was their business, so acting unprofessionally by not cleaning or taking responsibility didn’t just affect Reg, it affected them all.
I was glad to see them all communicating and discussing the issues of the salon, and I was glad to see Reg finally stand up and take charge. I was also pleased to see the stylists taking responsibility for themselves and the salon by committing to work together as a team to improve the business.