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When I first met Miriam, I was stunned at her lack of attention to the business. She had no idea when bills were overdue, how much she owed, or even how to pay a bill properly. Miriam liked to think of herself and her staff as the cool kids. They work in the hipster neighborhood of Silverlake in LA. But being rock and roll is no excuse for poor management and poor customer service.
Miriam liked to make the excuse that she grew up Amish and had no idea how to take control of her busines, but that to me was BS. Miriam wanted to be friends with her staff and she had no boundaries rules or consequences. The final straw for me was when her manager re-booked one of their clients at someone else's salon. Wow!
The challenge of making Miriam take some responsibility for her business was really daunting, especially because she had a daughter to take care of. I have no problem with wanting to cultivate a rocker reputation but it needs to be done professionally, so I decided to hook up Miriam and her staff with a LA band that needed to shoot their CD cover. But she couldn't step up and all she did was gossip and drop the ball. When I stormed out it was the only thing I could do to force Miriam to take a hard look at herself. And amazingly she did. She actually stepped up, apologized, and tried to right the ship.
Tabatha, Another outstanding episode, it really amazes me that some of these salons are even open when you get there as unprofessional and messed up as they are. I was shocked to hear the owner continue to say that your standards where too high and "no one could meet them". Was she serious? Did she want to continue to have a 2nd class salon?
Once again you know exactly how to get through to the owner and turn things around. I did feel for Miriam in the salon, she obviously got in over her head, had little business background or education, you were exactly what she needed. Nice work Tabatha!!! Love the show
Hi, My name is maria, I'm starting a new salon the name is going to be Madi's-Retreat hair n spa. I would like to start making good decisions and not get into debt. I would like to know if you have any advice for me. I have been doing hair for 16 years but i'm open minded and always ready to learn something new. I also would like to know what kind of program or computer do you have in your show to make appointments.I also have a full clientelle I consider myself very lucky specially in this economy. And I would love to help the other hairstylist do the same. Do you have any recomendations. By the way I love your TV show even if your are pretty tough but I understand this business is very competetive and if we want to be successfull we have to work hard at staying on top of beauty fashion. and if you ever feel like stopping by Fernandina Beach Florida and give your opinion we would be delighted to have you.
Thankyou, Maria Evatt @
Madi's- Retreat hair n spa 1897 Island Walkway Fernandina Beach, fl. 32034
How does someone get on your show? Ive e-mailed 3x since your show has began. We NEED YOUR HELP!!!!!!!
I'm a hair stylist that felt like I was getting burned out by my job. But after watching a few episodes of your show, I've come to realize that it isn't the job that's getting to me. It's the environment, and the gossipy coworkers. I work at a big name chain that I won't mention, but there are quite a few stylists that work there. The salon manager is absent alot of the time, so there really isn't anyone around to control what happens in the place. The salon itself is in need of some TLC and quite a few stylists like to get loud and cause drama. Recently, the straw that broke this camel's back was when a few stylists decided to start bad mouthing a client not two feet away from where I was working on MY client! I was pissed to say the least! They should've taken that to the break room, anywhere but in front of clients that were being serviced!
Anyway, I've decided to seek employment elsewhere, as over the past year and a half that I've worked for this company, I know nothing will change because management is seriously lacking. I'm glad Miriam shaped up and I hope she can take your advice about cutting out the gossip. It really does cheapen the ambiance to hear a bunch of females bitching about other people.
You continue to be a Miracle Worker! I love your attitude and the show's concept (& I'm not even in the hair biz). Of all the stylists portrayed on your show, I can't believe the length of time needed by Michelle. What kind of customer has the patience and time to kill to get their hair done by someone who is so slow, yet not very good?? Thanks again for your efforts and results.
I love your show Tabatha! I AM JUST SICKEN OF HOW RUDE AND CONFRONTATIONAL SOME OF THE STYLIST CAN BE ON YOUR SHOW EVEN WORSE, SOME OF THESE SALON'S ARE JUST ATROCIOUSLY DISGUSTING. IT'S NICE TO SEE HOW MUCH YOU CAN DO FOR THESE FOLKS AND THEIR SALONS!!
I love you, Tabatha! I think your show is one of the best on Bravo - and that is a hard thing to do considering Bravo has so many! I watch your episodes over and over as they get more and more funny. Your passion for the industry really shines and I would love to book an appointment at your salon! Thank you for al the laughs!
I didn't like Miriam at first, the flower child thing gets old. As you said, you can be a rock and roll chick and good at business. I was happy that she improved. The girl doing 1 or 2 heads a day? What was up with that? Clients do not want to hear all of that talking. That is gross abuse of someone else's time, not to mention hurting your own pocketbook. She's lucky she received 1 week probation instead of being fired straight out. The rest of the staff seemed to be on the ball. Can't wait for the "all guy" salon. Way to limit your customer pool guys!
Awww I am sooo inlove with you Tabatha, Im inlove with your personality, style, and humor.....I especially luv the way you told the young blonde owner when painting the leopard wall..." You acting like a petulant child"....LMAO....luv you....
Last night's show wasn't just "neighborhood" attitude. I could sense clearly it was "Cannabis Sativa" attitude. You could spot that a mile away. That particular lethargic attitude stands out like a sore thumb to those knowledgeable. Wonder where they're "at" now as far as the lethargy that goes along with that behavior is concerned. You did a great job as usual - tell it like it is - always the best approach.
as a owner an stylist for 30 years, i must say i learn some good stuff from viewing your show thank you michael
I just wanted you to know that most of my emplyees and my guest watch and love you. My guest think I am amazing for staying open and my employees actually come in and clean their stations after watching you. So thank you and I think if you came to see us you could not just change the paint but change many lives.
i love what you do with the salons, your hardcore but your passion for excellece sHINES thru,, thanks so much,, i just love how you try and help the weakest link and they act as if your getting on their never, ha! go figure,, thanks Tabatha soo much i am learning to be a better stylist/owner.. episode by episode,,
I just started watching the show and I am loving it!! Tabatha, everything about you rocks..your stamina, you're attitude and even your gorgeous hair cut!! I think that what you are doing with these salon owners is fantastic. You have great business and interpersonal skills and the passion you exhibit to these salon owners it very admirable!! Keep up the great work!!
Love your show! I can't believe the lack of common sense some of these owners seem to have. As you say, "unbelievable". What part of keeping your establishment clean is astounding? It's great to know that we, the consumers, have someone like you to wake these people up and get them to clean their establishments!
Love your show! I manage an upscale salon in Colorado and utilize your tips and suggestions on a daily basis. Thanks for all you help! Kristi
Tabatha, I love your show! You really have an amazing talent for telling people what they need to hear just at the right time. I truly am impressed and am really enjoying watching this season! Keep it up!
how do you feel about favortism by the front desk or hiring someone without a following or single client and feeding them every new client leaving the rest of the salon to starve??
Hi Tabatha, it was very clear that miriam was way over her head with her salon my advice to her is to take some classes on business, money management so she can keep track of her money when the bills comes and pay her employees on time. that's ridiculous to wait two weeks for your paycheck. If I was an employee there I would have hand my resignation and leave without looking back LOL!!!!. And to re-schedule an client to go to another salon??? that was miriam's money out the door. Looking forward to the "all guy salon" episode.
Putting a salon together and the biggest concern that I am having is wht type of flooring do u put down. If there is anybody out there that could help me decide wht do to.
Tabatha, I commend you for being able to keep it together when going into these salons. I've never seen your show before, but I watch it religiously now, it's so interesting. No matter how unprofessional salons are, you hold your own. Do you feel that the staff and salon owners are more difficult to deal with this season than in any other seasons?
Love the show. My sister & I watch it weekly being that we are saon owners, but we are in desperate need of your help. We are a new salon and are just having some troubles in quiet a few areas. Please, please help before we go completly under and loose everything.
I am very interested in having Tabatha come to the salon that I work at in Springfield, NJ, but can't find any information on how to contact her. Please respond to my e-mail with contact information.
A NOTE TO ALL STYLISTS who have a Client with a Son or Daughter serving in Iraq or Afganistan: "Don't accept a tip from them, instead tell them you would be honored if they would put the tip towards any packages they will be sending to their loved one and do that until they return home. I have been doing this for over a year with one of my clients whose Son is serving his 2nd deployment in Iraq. It means so much to her and even more to her Son that someone from the homefront cares. It's really not much, but it has been a very rewarding experiance for me and a way to PAY IT FORWARD ... thanks for reading this, I hope it works :) Merry Christmas to all and to Tabatha, YOU ROCK!!!
How do you choose the salons you are going to take over? I have one that's been in business for approx 14 years, and the owner has absolutely no business sense and has professionals dropping like flies. Her turnover is super high and everyone working for her is dissatisfied due to her nickel and diming everyone. She claims to pay her 2 part time receptionists by the product that her stylists sell and promote, but she's had the same product on her shelves for years and it hasn't moved much...not to mention, some of it is horrible product as far as I'm concerned. How do I get you to take over this salon?
Tabatha, I am interested in going to Cosmetology School. I cannot afford to go to a well known Academy like Vidal Sassoon or Paul Mitchell. So my question for you is, do you think it is okay to attend a local beauty school? I really need your opinion because I want to make sure I make the right decision in getting a good education.
Tabatha I am currently going to school for being a hair stylest and I enjoy it but only to a point. The people that are in my class really bring me down because they are so rude and disrecpectful to my teacher who is trying to teach us about the industry and what we need to know. They talk while she is talking they back talk all the time and no one pays attention they all just use their cells phones and text non stop. I cant take it anymore. I want to learn everything I can learn so I can take it with me when I graduate and begin to work in a salon and from there learn even more. I think my class needs a huge take over from you cause I cant take it anymore. Its really frusrating when you want to learn and others are preventing that. Its not right and its not fair to those who want to learn. I want to do this but I cant do it in a place where its constant disraction and problems. Hope there is hope for my class cause im not so sure.
Tabatha you are so cool. I have watched you since you were on "Shear Genius." I knew you would be going places. Keep up the Great Work.
Tabatha, I watch your show to learn how to become a better business owner. I started a non-profit providing dental care to low-income seniors and a training center to re-educate mature adults 50+ how to get back into the work force, i.e. resumes, business etiquette etc... Your experience has helped me to improve in the skills that I am weak and building up more on my strengths. What you have brought to the table takes you way above what you are doing on the show, have you considered writing your own column in the Entreprenuer magazine, Success magazine, *Pink magazine. It would be awesome to see you take over a small business and make improvements where needed. I believe you can make a difference no matter what type of business it may be.
Tabatha is it possible to get your shows on the Demand channel. You deserve that spot. I like to watch your shows and catch up on the ones I may have missed.
The one thing I saw that was consistant on each episodes is the lack or old skills each hair stylist had. I become very frustrated when I sit in a chair and a person who call themselves a stylist cannot style the hair the way it may look in a magazine or the texture of the hair is hard and stiff. Especially with my african-american hair. When I see actresses and famous black females have nice soft stylish hair I wonder why I cannot get that same look. Most shops spray a lot of hair spray and oil our hair which makes it stiff and greasy. Others all they know how to do is weave, extensios and braids, its not me. It leaves me with the impression that all these hair school does is teach the stylist how to wash and straighten hair and do a decent color. You on the other hand showed in your Bio how you continually pursued to improve the craft and educate others to do the same. Is there a way to get the word out to other salons and hair schools that quality is essential, conitnue their education to always improve on their skills rather than "oh well, I pass my requirements let me get a job."
Do I have a salon for you!
The receptionist isn't always at the desk. Once I came out to pay my bill and she was sitting there with foil and color all over her head!
The owners are a husband and wife and their toddler is walking all over the place...you have to step over preschool toys...
The waiting room is huge! Hardwood floors, nice comfy couch....then you go in the back...and everyone is squished together...the place is all in black (depressing) and old looking...cabinetry is old...they have these plastic rollaway bins with curlers and such in it..that doens't look like it's been cleaned in awhile...
The wash station isn't separate from the hair salon/styling part..you are literally sitting next to someone getting their hair washed...
There is no hospitality provided by anyone there...
There is potential for a great salon...but it could sure use a makeover like you do.
It's in Milford Connecticut
Email me for more info if you'd like to hear more.
Love the show Tabatha and love seeing what you're wearing! Yes I love your style too. I can't wait to see Season 2 in Australia! Keep up the good work and don't get soft with them!
Tabatha really gave her passive aggressive attitude a reality check. When running a salon every sell counts and I think that lazy behaiors and the not caring attitude was more than enough. There are so many hair salons and spas in the world that keeping customers coming back to you is hard enough, so just taking your clients for granted is even worse. I think that fact she let her see a salon that had gone out of business was on point. I really like Tabatha's straight shooter attitude about dealing with salon owners and their employees. I really enjoy the show a lot.
TAB, I am a former Jerseygirl now living in OHIO!~ I love how you go in and assess each salon. I can not believe some shop's owners when you go there it is to help, and sometimes these people fight you! Are they stupid? Some shops are utterly disgusting, I used to have my lic years ago, but after I let my lic exp behind a photo and me having my children etc..I am sorry I let it expire and I see how you want these shops to shape up, or ship out! I wish I could be your local go see before you hit these shops! They really need to appreciate you expertise and take what you have to say to help lift there shops out of the crapper!
anyway I hope the give you more and more seasons because I will be watching! xoxoxo S
Thank you Tabatha
I pay hundreds of dollars for my color and cut and when I go home I see flaws. The color is not even, the cut is off. I am a designer and I have a very keen eye and I am so mad that I can't find someone to do my hair right. I have long hair and I wish I could get great service. I will keep shopping around till I get what I want. So I support you Tabatha, the cutomer is not stuiped. We know whats great when we can find it.
Hi Tabatha, I love your show! As a owner I love to get ideas on how to treat my staff to what they want from me. I feel very overwhelmed sometimes and its nice to see other owners feel the same. I would Love a Tabatha make over at my salon. I have a hard time being a boss to 17 girls and not being a push over. I own my own building that is falling apart and very overwhelmed on how to save money to fix it when I am barley making it now. I know I could have the best salon ever If I could just get a little push for me and my girls. We are in a small Utah town and things run so much diffrent than the salons you show on your program. I have girls that do not charge what they are worth because they are scared to raise prices. They do free add on services beacause they are scared to charge for them... We have no receptionist and we are a Booth rental salon that works as a team. I need help!!!!!
I've been an aspiring hair designer for many years and after watching TST not only am i re-inspired but thoroughly determined to get myself hired on @ SalonCiba (Seattle) as a LMP and then work on getting my cosmotology license ASAP! During a recent hair appt. i couldn't help but notice all the little details, the cleanliness of the salon and the overall positive energy & professionalism of the staff. thank you tabitha for helping to raising the bar and increasing the levels of sophistication and professionalism in America (as well as within the service industry as a whole). You're definitely one of the GodDesses of Universe!
Kavika (Brier, Washington)
Hi im a salon owner for almost 10 yrs, how do i do to have Tabatha come to my salon in a small town, El Paso, TX. the name of my salon is XXtremes Too! a Salon i would like to see what she can help me to manage my salon and financial problems i need her advice plzzzz!!!!
XXtremes Too! a Salon Gilbert Carranza(owner) 1765 Lee Trevino Suite B El Paso, TX. 79936
I am a hairstylist and am trying to get my barbers license now. I love your show and can't believe some of these stylists.OMG!!!!! WOW you turn these salons around and they are awesome. I have worked in some bad places and some great places. Love your show
Tabatha, I'm not in the hair salon business and frankly, don't have much hair anymore. However, watching your show has inspired me to be a better business owner at my own profession because what you teach on your show is universal. I heard someone say that "common sense isn't so common anymore". What may be common sense for someone may not for another. As I watch your show, it is ever more apparent that people need rules and clear direction. This is necessary for any business to not only survive, but strive. Your show is my favorite, I'm so addicted. Thank you!
The "miriam" episode was almost unbelievable. How could someone so pathetic and clueless even have a small business? If all small business owners are like this...then no wonder the banks aren't loaning out any money. I've watched several of Tabitha's Salon Takeover episodes, but this one was so outlandish that I am stating to think these salons and their workers are staged for the purpose of this show.
Just started watching your show...way cool!! I would love to learn so much more from you...your communication skills are amazing!!
Hello Tabitha, my name is Crystal Yates and my mother needs help,she is a new salon owner and she is not going bankrupt are in debt but she needs helps with a lot to keep her business open and running smoothly. Your help will take a lot of stress away from her. I don't want my mother to struggle in her her business. My mother is a wonderful person with a beautiful salon. Please help me help her. Thank you
wow, this salon reminded me of the grooming shop I recently worked at as a groomer on and off for 13 years. Immature and the gossip seemed to have taken over the grooming shop, so I finally hung up my clippers at that grooming shop. I now do it on the side for family and friends. Anyway, in the future what do you suggest how to handle immature and gossipy women in a small shop?
I love this program. I love how Tabatha tell the truth to everybody and the best is that she does it no because she es mean, but because she wants them to be excellent. Tabatha, keep doing it!!
Hello Ms Tabatha, I guess I was wrong my mother had to borrow against her mortage to pay rent and bills for her salon she also has the stresser of paying her home mortage... can you please help!...My mom is a wonderful person she has worked hard to own her own salon...My moms salon is called Z-Image Hair Salon of Raytown MO, it's a small salon but one day she would like to expand but she needs your help to learn how to run and keep her business running smoothly. My mother works hard, goes into the salon early in the morning doesn't leave until late.
I also love how you go in and are truly kind.
When the owners are respectful and appreciate your expertise and are down and out and truly take your advise you build them up. For that plush salon that spoiled salon owner, I am so happy you pulled her covers, made her husband aware of her dispicaple selfish shopping habits, and made her donate her shoes, clothes and showed her homeless woman. All I saw was her out of control spending and when you showed up at her house her two babies and a spoiled little biotch. Personally I have been donating clothes and volunteering for my whole life and instilled these values in my now grown children. If your ever in Columbus, Ohio come on by and Ill put on a pot of coffee! xox S