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Kimmie wasn’t a bad person, she just had no idea how to run a business. I was gobsmacked when Kimmie told me that despite all her financial troubles she took all her money to go shopping .You have to reinvest in your business! I needed to give Kimmie a wakeup call. Kimmie, like many others, thought that if you opened a place, hired a few friends, made it cute (and I use that term lightly) and worked a couple days here and there that all would be fine. She thought everyone else would make money for you and it would be fun, and life would be just dandy. Well, that clearly wasn’t working.
Kimmie had a total lack of control of her staff, her business, herself and her shopping addiction. The fact that Kimmie thought it was OK to spend all the money she made behind the chair on buying things really disturbed me. I also couldn’t believe my eyes when I saw Lindsey laying on the sofa at the reception area most of the day. She actually wouldn’t even move for clients. She ignored the phone, and Kimmie didn’t seem perturbed at all.
The entire staff had fallen into lazy, unprofessional behavior where it seemed THEIR comfort was more important than the clients and it showed in a dirty salon and sloppy work. It was like a sorority of girls hanging out and Kimmie was the ringleader. When I met with Ardeen and Kimmie I was totally shocked to hear that their savings had been used to keep the salon afloat and that he let his insurance lapse as well as racking up all that debt on credit cards and his wife had no idea, she wasn’t pulling her financial weight. It was a shock for Ardeen to hear his wife was taking all the money and spending it, but by them both being honest about the situation I think it really helped them. I felt that by Kimmie donating some of her things and the staff working with the women at the shelter it would help them not only bond as a team but show them all how self indulgent and lazy they had become. It was such a wonderful experience to help these women. Not only feel good about themselves but to get them prepared to go on interviews, and it really helped boost their self esteem and the stories they shared were inspiring. The staff did a great job and I think they were all truly humbled by the experience.
DEAR TABATHA, I LOVE YOUR TENACITY AND HONESTY OF WHAT YOU DO I AM ALWAYS GLUED TO THE TV EVERY NIGHT THAT YOU ON I AM A STYLIST LICENSED IN CALIFORNIA BUT HAVEN'T WORK FOR THE LAST 8 YRS RAISING MY CHILDREN NOW THAT THEY ARE ALL GROWN I'M INTERESTED IN GOING BACK TO DOING HAIR CAN YOU PLEASE HELP ME GET BACK WITH MISS KIM KIMBLE THAT YOU HAD ON AS A GUEST WHEN YOU TOOK OVER ECLECTIC SALON IN LOS ANGELES? I WOULD TO BE AN INTERN WHICH WILL BE A DREAM COME THROUGH FOR ME LOVE U, SUSAN
I love your show Tabatha. I am successful and talented hair stylist and love what I do. I own and run a licensed hair salon out of my home. Please take a look at my website at www.halainasalon.com. I welcome any suggestions you may have. I would love to hear what you have to say. Thank you. Halaina
Congratulations on another awsome show! It is really frustrating as a viewer to see people like Kimmie who are so selfish and allow her husband to go without insurance so that she can shop, its appauling! Tabitha, you have the patience of a saint but once again, you did exactly what needed to be done in order to slap some sense into the owner! Another undeserving salon owner but you worked your magic again. I hope that Kimmie starts to put her family's needes before her own selfish ones from now on! I look forward to next week's episode! The previews look great!
Hopefully Kimmie and her salon are on the right track thanks to you.No matter how much you like the people you work with you have to be hands on most of the time. It's not their business and sometimes they don't realize what you have at stake.I would love to see a show with you using reasonably priced wigs and hairpieces.Is that doable?
As a divorce attorney and business owner for the past 33 years, I want to tell you how much I appreciate your instigation of the come-clean talk between spouses as well as the very constructive visit by salon owner and crew to the homeless shelter. I see so many couples who do not get such a reality check until they have actually lost all they own and their intact families besides.
It seems that having a small business can actually encourage people to feel that the income of the business is their own private cookie jar, and start to neglect important responsibilities like taxes (which are not dischargeable in bankruptcy) and other debt. This is almost invariably a failing strategy. Successful businesses meet their obligations first, invest in the future next, and find rewards along the way.
Thanks for balancing toughness with can-do energy and encouragement. Even for me you show that we all can decide to do better and then follow through. And kudos for showing that the shelter clients deserve as much respect and support as all the others.
Kathleen Ortman Miller, Milwaukee, Wisconsin
Tabitha, I have been a Hairstylist for 13 years both full and part time.I am a big fan of your show. I was recently laid off from my full time job as a mortgage loan processor. It has always been my dream to own my own salon. I have some money in a retirement account from the mortgage, and am thinking that now would be the perfect time to do it. The problem is I have no idea where to start and am very scared of the idea of using all of my savings especially now that I am unemployed. I have been doing hair for the past 10 years at a mall salon and have a pretty good clientele. Have you ever considered doing a show on getting someone started in their own business??? I would love to be your first.
Tabitha, My husband & I are new owners of an Aveda Hair salon in the Woodlands Tx, "SKYROKH". We rush home to watch you on Tuesday's to learn from you, & I will admit to watch w/ mouths gagging open in horror at how crazy people are in salons,it's embarracing how they lower the standard! The 1st yr in ownership has been difficult, stretchs us in EVERY way,a little scary, but a path we are honored to be on. To watch these owners, makes us realize, we have our crap together (well, better than they do!). Thank you for having integrity. Thank you for speaking truth, not being afraid to say what needs said. I have had a hard time w/ that,worried to come across too harsh or honestly I just hate confrontation. You have helped me w/ that. I use your show as a teaching tool to discuss w/ my staff. WE just love you! By the way...............YOU ARE WELCOMED AT OUR SALON ANYTIME!!! We LOVE constructive advice & having professionals co-op in holding the bar high for this amazing business we are in! www.skyrokhsalon.com
Just wanted to say that I enjoy your show every week. It's really great! I'm shocked at the chaos that occurs in each salon you visit and I'm stunned to hear are able to maintain a clientele. I've never been to a crazy salon like any of these (thankfully).
Tabitha -- My wife got me hooked on watching your show, having been a hairdresser for several years, and we love it. I learned a basic truth many years ago that you're continually trying to get across: "People who are successful are willing to do what unsuccessful people are NOT willing to do!" Regular viewers looking for keys to success in any venture probably are noticing consistent key messages such as the one above. Keep up the good work. //Dennis
Tabitha, I really appreciate your show this season. I have noticed some changes which seem to enhance the effectiveness regarding your "takeover". Most importantly, people get a glimpse of your human side without losing the strong, intelligent, forthright business owner and stylist or what staff at the salons call you, a "B". What I really enjoy is the fact that a person doesn't need to be a stylist to watch each episode, to learn from other's experiences. Your advice is applicable to anyone in the workforce. And, I have loved where you showed that even you continue to learn from others, too.
Now this episode with Kimmie was a bit concerning on many, many levels. When you came back to visit the salon and asked if she had stopped her shopping, she hesitated, and said that she was working on it. This was the first time that I sat at the end and said to myself, "well, that was someone who money was wasted"!! Maybe she will slowly cut back to the point where they are living comfortable, I don't know, but I don't see where this person is going to make a full turn around. Maybe it is because she just doesn't give direct answers, which makes me question her scencerity.....I don't know. I hope she proves myself and anyone else that we are wrong!!
Side note: I agree with one of the other's that left a comment....to bring in their spouses/family I think was an intergral part of their change and I hope to see more of this in the future!!!!
Thank you for having a credible, respectful show. And thank youfor being true to yourself!!!
Tabatha, you are a breath of fresh air! I love your candor and willingness to be the "bad guy" all in the effort to raise the professional and personal standards of people, and not only hairdressers. I love your show, even though I have nothing to do with the hairdressing industry.
Hi Tabatha, I just wanted to write to you and let you know that I really think you are wonderful. You are very good at you're craft. I don't miss a show, I am very happy, about that their are a few of perfectionist in this world and you are certainly one of them. You are just trying to help these younger age group, really understand what a true professional is really what it is all about, and I admire you for taking on this task. I have great respect for you and your team. Team Tabatha!!!!!!!!!!! I hope you continue on one of the best in the business.
Happy Holiday to you and our family.
Hi Tabatha, Once again, you smacked the silliness out of the ditzy owner. There seems to be no end of these carefree proprietors who are irresponsible, witless and lazy. When I saw the burn victim client, I could relate. Many years ago, I got a lip wax from a local salon. I felt something sting, but didn't look in the mirror before I left because I was in a hurry. I ran my errands and at some point glanced in the car mirror. To my horror, my upper lip was covered in dried blood. The idiot aesthetician had split my skin with the hot wax and didn't even offer first aid or acknowledgement. I went back that day to complain to the owner (who was mortified but offered hand cream). That weak response made me annoyed and I never went back there for any service. I've never had a professional lip wax since and do it myself at home.
hi tabtha my name is kim young i love u from the hair show u was on i all ways thougth u was a beast i would love to be your asst i do hair but in the hood i wont to be like u i real do can u show me your styles please
Hi Tabitha! I have to say that you got what it takes to make it girl! I would like to ask how I can get you to the salon I work at? My boss doesn't seem to have a clue! The business is slow, she gives things/services away for free, and then we do not get paid for them, and the entire staff is ready to walk out the door. The place has potential, but needs a lot of help!!!!
Thanks Nicole & atmospHAIR spa
Hi Tabatha! I'm a salon/spa manager and I religiously watch your show b/c you always give great advice and I truly appreciate your ability to tell it exactly as it is, and put people in their place when they need it the most. I can always take something from your show, even when I don't realize it. I think to myself...'what would tabatha do?' haha You're awesome!!
You have an excellent show and with all your heart, art, and character you are shaping up your industry in the US.
Keep up the great work and my wife and I really love your show.
Take Care. Uri Rodriguez
Hello Hello ! My husband and I are taking the leap and opening our first salon .... Yes even in this ecomeny .......Tabatha We need your help ! we want to make sure we do this right the first time so we thought we would ask a small favor and see if you would come and help with the grand opening .This way we can avoid 4 years down the road we're not banging on your door 80,000 in debt ... Come on out to the Bay Area we havnt seen a show out this way yet .... Why not make this lovely couple the first of the Bay ?? Much Love , The Bullocks
I love you!! My boyfriend and I love the fact that you are strict and you have a good heart =) His name is Chang and my self Im Stephen. But Chang is going to school to become a hair dresser. He admires you and some day he would love to work for you. No joke.... Im just thankful that you inspire him as a role model. It makes me feel great personally to see him thrive for the best. ohhh and shame on all those people who call you a bitch. Buhhh when did constructive criticism ever be bad? well take care =)
This episode showed how innovative Tabitha can be in prescribing what a salon and salon owner needs in order to become a business.
Truly great idea on Tabitha's part to take a spend crazy owner + staff on a trip to a homeless shelter for free cuts and also reinforcing the "community oriented" theme by collecting the hair on the salon floor for donation to a "save the fish from oil spills" organization. I'm an animal rights person and had never heard of such an organization.
If Tabitha loses interest in cutting hair, she should become a consultant on saving businesses.
Good job Tabitha.
tabatha...I am a salon owner w/a problem. My co-workers and myself used to all be partners in this salon, now it is just me at the helm. I would love for you to come and observe the behaviour in our salon. Professionally speaking we are all on board, but the past anger/resentment on the staffs part is difficult to deal with at best. We are a small upscale salon, and i am not sure how to bring the salon around to its fullest potential. Unlearning bad habits is extrememly difficult and i feel very defeated at times. i would appreciate your input and professional opinion. thanks for all the fabulous work you do on your show...Joni
Dear Tabatha, I absolutely adore you and love the show!! Even my husband watches. I am a Nurse Practitioner, and I find that what you advise can be carried over into every profession: treat the clients with respect,keep yourself and your work enviornment clean and neat. Be on time, address the clients when they walk in.Always continue with your education, you never "know it all". I tell my nursing students to act professionally and consider what the cliet/patients needs are,to always speak and act maturely and professionally. I really wish you much sucess with the show. You could teach a lot of young men and women a thing or two. thank you so much for being a role model, Helen B.
Dear Tabitha, as an owner of a hair salon in Lakewood Colorado, I have seen my share of rogue stylists and also had my own problems learning how to become tougher as an owner yet be fair. It's great to watch your show. My wife and I feel like there is always somthing we can learn from someone new! Keep up the good work!!!!!
Tabatha I love your show and I your help. I'm finally fulfilling my dream of salon ownership by doing a "Takeover." I've taken a ton of notes watching your show but this is my first venture into salon ownership and after watching your show I'm a little nervous. I just want to get it RIGHT! I really have a dream of bringing a Big City Salon to our All American City. We are home of the 82ND Airborne FT Bragg. Come out to Fayetteville NC and help me start the New Year and my New Adventure right!
I just love your show so very much, that i have decided to go into hair styling and have decided to strive to be the best hairdresser I can be because of the way you come across. You seem like a very strong and confident woman and I only home as a man I can be as good as you are.
Thanks Michael S.
Tabatha , I love your show and have watched all the episodes. I am A stylist and gringe when I see some of the stuff that others do. BUT, I am always surprised when you have a bowl of color in your hands and ask what the cost of throwing away poorly mixed or over mixed colors. The general public do not need to know what stylist pay for there products. I have to say I do not like when you mention how much color cost.. Please keep stylist cost out of the show... Thank you!
Hi there Tabatha, I absolutely love your TV show, very entertaining and spot on! You have a keen eye and an intuitive ability for getting salons in order. I have been in the beauty business for many years doing hair and make up, and I need your help. I wrote a greattttttttttttt hairdressing comedy/romance pop fiction novel and I'd love for you to help me get the word out. Check out my book, Hot and Hairy - A Day in the Life of a Hairdresser, on my web site at www.GloriaJean.biz - I'd love to send you a copy of Hot and Hairy. It's a life-changing read and a funny fun hoot, filled with wisdom, wit, laughter, and unconditional love. Also the screenplay is ready to go, too. I'd love to hear from you. Thank you. Happy Holidays! Gloria Jean
Tabatha Greetings from Virginia. I have been keeping an eye on your show now for some time. My sister and her partner have opened a salon here in Winchester, VA and I am crazy as her sister thinking they need some advise, If you look up LePapillon Day Resort you will see the drama that unfolded in this last year where the owner ditched 28 employees and a 10,000 square foot facility without paying unemployment taxes and insurance. Fast forward to the new salon that was open in a matter of days later by my sister and her parnter who were employed by LePapillon Day Resort. Now they are trying with eveything they have including brining furniture from home and curtians they got free from a buisness down the street that was closing. That being said a number of the employees from LePapillon joined the salon with the hope of success. Unfortunaly they don't dress proper or introduce themselves to new clients and quite frankly are lazy when it comes to cleaning their respected areas. The Massage therapist comes in to work with tennis shoes and jeans, the nail tech has the expectation that the clients will just come to her via a tree perhaps all the while my sister and her partner are busting their tails to make it work. Many salon meetings later they still have issues in all of these areas. The fear is that they will loose these girls and then have a two floor salon/spa to maintain by themselves. I want them to search for new stylists and new massage therapists and nail techs. In a small town the salons are everywhere. I want so much for it to work for them. What can I do or what can they do to fix these problems. The motivation is there but it does not extend beyond the owners. Any thoughts?
Im watching the SoBe episode about Browne and Co. This woman is insane. She doesnt need to be owning a salon. This is a SERVICE industry and very client/stylist/owner related. To take the personal caring and interaction out of the equation is lunacy. She is a bitter, bitter woman who needs to own a sweat shop, where she has to have no interaction with the workers or stylists. Who peed in her tea? Im gobsmacked now~!!! Im 31 years in the business and have never run into anyone as awful as her, and ive worked for a few crazies. Rock On Tabatha.
I am a stylist of 13 years.I love your show,I try to watch it whenever I can.I like how you take innitiative with the salons that are on the verge of closing.One particular episode really upset me and that was the one with Nikki from Brownes and Co.Her attitude was absolutely appalling.How does Nikki expect her staff to give 100 percent when she treats them like inmates.I know personally I would not put up with it.I cannot believe how she belittles and talks down to her staff.How they put up with her is beyond me,but it is uncalled for.Nobody needs that kind of treatment.Her staff deserves better than that.They should be told that they do a good job,maybe not every day,but it would build their confidence.Maybe they would try better.I really think with Nikki's attitude she should not be a salon owner at all.Unless Nikki gets off her high horse nothing will ever turn around and thats sad.
Kimmie really offended me. I wasn't convinced that she changed in the end. What really got me was that it was seeing all her clothes on the rack at the shelter that brought her to tears not the revelation that her husband was going without health insurance because of her shopping addiction. What a materialistic, selfish person. All I can say is her husband is a very understanding person to put up with her crap.
Tabitha, My fiance and I watch your show and love it! There has been several times he has commented and said you need Tabitha to come to your salon. I couldn't agree more. Although I like the owner as a person I do not respect him as an owner. He is very laid back and oblivious on how to run the salon properly. It is filthy and I'm embarrassed on how it is kept. The stylists have duties to clean but can only do so much. We have tried to have meetings with him regardling cleanlyness, computers that don't run properly, holes in towels, broken drawers, unprofessional front desk but nothing ever gets accomplished. If we have a problem during the day he is at school and we have no one in charge. The salon has so much potential. The stylists are great and keep the salon busy and on its feet. Please HELP US! These are our careers and we are passionate about them. We don't want the salon to go under because the money isn't being managed properly. Please write back. Thank you, Kat
TABATHA, I BECAME A SALON OWNER A YEAR AND EIGHT MONTH'S AGO,MY HUSBAND AND I WATCH YOUR SHOW WEEKLY,THE SHOW INSPIRES ME AND AND GIVES ME INSITE AS TO WHAT I NEED TO CHANGE IN MY SALON.THE FIRST YEAR I WORKED SEVEN DAY'S PER WEEK, I WAS GOING TO GIVE THE BUSSINESS EVERVY THING I HAD.NOW I'M OPEN SIX DAY'S PER WEEK IT HAS BEEN THE MOST DIFFICULT TIME OF MY CARREER, I WOULD LOVE FOR YOU TO VISIT US AND TAKE OVER.I HAVE MARKETED THE SALON ON FACEBOOK WHICH I THINK IS IMPRESSIVE AT THIS TIME WE HAVE 268 FAN'S,I AM HAVING OPEN HOUSE SATURDAY'S THRU THE MONTH OF JANUARY.ALL THE NEW CLIENT'S THAT VISIT ARE IMPRESSED WITH THE SALON.I HAVE MARKETED TO THE COLLEGE,SENT OUT FLYER'S,TRYING TO MARKET AND GET THE LOCAL COMMUNITY HAS BEEN A CHALLENGE. THERE ARE MANY SALON'S IN THE AREA. MY SALON IS VERY UNIQUE FROM THE OTHER SALON'S, SO I'M SURPRISED THAT THE SALON IS STILL STRUGGLING.I'D LOVE TO HERE FROM YOU, I'M SURE YOU COULD TURN MY SALON INTO THE THRIVING BUSSINESS IT SHOUD BE.
I just recently started watching your show. I am 45 and after 17 years in the legal field I was ready for a change. My husband and I decided it was time for me to live my childhood dream of becoming a cosmetologist and opening my own salon. I enrolled in school and opened my salon with tanning being my primary source of services, to build clientele, until I graduated from school. I am in Arkansas and would greatly appreciate your help in taking over my salon. Thank you for your time and consideration. Be blessed