Provoke, Annoy, and Antagonize

I Can Transform Ya

Reclaiming His Balls

Tabatha and Kids Don't Mix

President Obama, Oprah, and Complete Chaos

Getting Butterflies

Helping Avanti Grow a Pair

Speak Softly and Carry a Big Shtick

Salon Ven-don't

Twisted Sisters

On the Right Path

Exit Strategy

Gay Deer in Headlights

Dropping the Ball

Truly Disappointed

I Was Gobsmacked


Grow a Set!

Radical Intervention

I'm A Beautician, Not A Magician

Lab Experiment Gone Wrong

Own It

Taking Control


Attitude Adjustment

Starting Fresh

Change Is Hard

Tabatha's Shear Genius!

Provoke, Annoy, and Antagonize

"It was without a doubt the most emotional thing ever..."

Jacqui had a great vision when she opened Eclectic salon to get like-minded stylists together and offer the best services they could. The vision was for Eclectic to be just that Eclectic (a person who derives ideas style or taste from a broad and diverse range) and in the beginning it was. Jacqui and André were the hot stylists and the salon was “THE SALON." In fact, Kim Kimble had attended classes that were given by both when she was starting her career.

Somewhere along the way Jacqui lost her vision and her passion and let things go and that’s when her financial problems truly set in, and the staff starting performing their circus act.

It was amazing to me that all the staff agreed that Jacqui seemed despondent and she herself said she couldn’t spend more than a couple of days in the salon, but no one knew the financial crisis she was going through they were all in their own little worlds and thought the salon was going fine.

I think one of the reasons Lauren was hired was because Jacqui couldn’t face going to work everyday, but Lauren knew nothing about hair, and was clearly unmotivated to learn and frankly didn’t try to do anything proactive except provoke, annoy, and antagonize the stylists.

It was so hard for Jacqui to share with her staff the financial crisis she was. That’s why I went to extreme measures to get them to be aware before she shared her news. It was without a doubt the most emotional thing ever and so hard for her and what it showed was how much her team loved her supported and respected her and wanted to help turn things around. It also gave Jacqui the positive reinforcement she needed to see that they had her back and although they had slacked off and they knew it they wanted their old leader back happy and passionate one and would do whatever they needed to help.

This salon has a lot of heart their work is great and they just needed to be honest and come together as a team again. I was so impressed with everyone on re-opening day, especially André - he has been at Eclectic since the beginning and had fallen into old habits but he changed. I saw a man that had gotten his passion and pride in his work and salon back and it was touching.

I was disappointed Lauren decided not to show up on such an important day but so proud of Jacqui for taking a stand and letting her go.

The team at Eclectic are great and I am so happy they are doing so well

Reclaiming His Balls

Tabatha tells us how she helped Nik take back control from Sabina.

Concerto was taken over before I even got there by Sabina, a stylist at the salon. Nik, the owner, had handed over the reins and responsibility and had lost total control of his salon and his staff. The staff all disliked Sabina, because she was rude, disrespectful, and bossy. They all agreed that if Sabina was the boss they would all leave. They respected and liked Nik, but Sabina not so much!

The problem at Concerto was an amazingly passive owner and a group of stylists that weren't bad at their job, but had nobody leading them, holding them accountable, or managing them, so that they just did whatever they wanted. The staff also saw Nik not being active in the business, and they felt he didn't care so they followed his lead.

It was amazing how openly hostile and aggressive people were towards Sabina at the staff meeting. Equally amazing was how Sabina's unprofessional behavior and the way she spoke to not only Nik but the other stylists was affecting the staff and the business. Clients openly complained about her language and the way she acted and said they didn't want to return to the salon because of it.

Nik had told me running the salon had created a lot of stress in his marriage and that his wife wanted him to sell, but I knew he didn't want to do that. I figured sitting with them both and having a realtor explain to them what the salon was worth and what they would get would hopefully wake Nik up and let his wife see that it wasn't the best option and that her husband truly wanted to keep the salon. They both realized selling wasn't the best thing, but Nik was still so annoyingly passive. I needed to get him to wakeup and take charge.

Taking Nik to a martial arts expert was my way of trying to let him get some aggression out but also to help him feel empowered, so he would hopefully start taking charge. He was truly awful in the beginning, not wanting to raise his voice or participate, but he really started to get into it with the help of Master Shin. He even flipped me! Now that takes some balls! 

Seeing the aggression the other staff had pent up, I wanted them to get that out. I wasn't surprised when Nicole stepped up and said she wanted to take on Sabina. She had felt so mistreated by her for so long, I was glad to see her stand up for herself and say enough.

Reopening day went well. Nik seemed ready to take on the challenge of being a boss and Sabina was quiet! I just hoped that it would stay that way. She didn't strike me as the kind of person that could relinquish the control she had over Nik or the salon. Revisiting Concerto, all the staff agreed Nik was a changed man and was truly following through on enforcing rules and holding his staff accountable. Sabina was even taking a back seat! I just hope she keeps it up for the good of the salon!