Miriam Jones opened Refuge Salon in the chic neighborhood of Silverlake because she was not content with her previous employment. Being new to the business, Jones has no idea how to work the books or how to take charge of her stylists, who constantly break the rules. Unfortunately, she is the most unprofessional of them all due to her incessant gossiping about her staff and “too cool” attitude. To save Refuge Salon, Tabatha has to teach these hipsters a thing or two about customer service and force Jones to step up and be a leader. Tabatha is used to renegade stylists with their own agenda, but when faced with a backstabbing owner and stylists who follow this poor example, Tabatha must decide herself whether or not to walk away from this sinking salon.