Ever since her parents passed away, Joy Brandell has lost all the passion and drive for her once popular children's salon. She has checked out and so has her staff -- they don't like doing hair and they don't like kids. To make matters worse, Joy expanded to do adult clients in the same space but no one is showing up, and the salon has become dirty and rundown. Joy admits that she doesn't even know if she wants to save her salon, creating a huge challenge for Tabatha. Will she be able to reignite this owner's passion for her business and her staff's passion for doing children's hair, or is it a lost cause?