Tabatha Coffey

Tabatha talks about how she corralled all five of the salon's owners.

on Dec 20, 20100

 

I have never been to a salon with five owners. The truly amazing thing was that although there were five owners, nothing got done!

As soon as I tried to call Salon Vendome to take over, I knew I was in for a long week because the number on the window wasn't the salon number. When I finally got the right number, nobody picked up and the message directed you to all the stylists in the salon, not a direct message. It was crazy and time consuming.

After watching the surveillance and sitting with the owners, it was so clear nobody was taking responsibility for anything in the salon. Amazingly some of them wouldn't even admit to being an owner. Listening to the owners and hearing them point fingers at each other, hearing how Angel and Susan wouldn't pay rent as a "protest" to what was going on in the salon, and generally just listening to the craziness of the situation, Jack seemed like the only one that was trying to keep the salon on track. The others were letting him take all the responsibility.

Inspecting the salon and seeing not only the mismatched furniture and decor but the ripped reception furniture and run down appearance, it was FAR from acceptable for the high end area of Houston the salon is in. It also showed a total lack of care, thought, and teamwork. The salon was a direct reflection of the owners and their inability to communicate or come together.

30 comments
tljett
tljett

Dear Tabitha:

I was on the episode at Salon Deco in Vinings Georgia, right outside of Atlanta. I want you to know it was the best haircut I have EVER had.  Thank you.  My self esteem was through the roof.  You are the best

Sincerely,

Tammy Jett 


 

lorieb
lorieb

Love the show but gotta say that calling salon owners who are a trainwreck hillbillies is wrong. I am from Southern Illinois and am proud to say I'm a redneck. You stereotype this group of people and I don't appreciate it. It's unprofessional.

JSBW
JSBW

I accedently found Tabatha's show this past summer while I been laid off. I go get all of my haif foiled in 3-4 colors when I can afford it. I have been going to the same salon and same hair dresser for at least 18 years. So when I seem Tabatha's show it was so interesting seeing how crappy some salon's are. And Tabatha's methods of telling the owners is often just so great, I even got my husband interested in watching Tabatha's shows. I wish Bravo would play more, even the begining shows, for I have never seen them. I think it is almost a three way tie, Tabatha, Whale Wars, and Criminal Minds. And I love how Garcia on Criminal Minds changes her hair color alot. Go Tabatha!!!!!!

Karen Vale
Karen Vale

Tabatha-I'm a big fan of your show. I live on the Cape & visit Ptown as often as I can-I wish you had visited before you took on the West End Salon, so that you'd get the 'flavor' of the place. When walking down Commercial Street you WILL be solicited by Transgendered/transvestites re:flyers for a cabaret act or whatever. That's the way it is & I love it! If I'm embarrassed that's MY fault! Anyway-I wish Dougie & all the staff at West End the best of luck in the future-and you never know, I may just stop in for a cut!

Bill Pruitt
Bill Pruitt

Tabitha - I don't do hair. Mine is cut every two weeks with a #2 clipper guard so hair is of no significance to me. I have been in business management for many years. I am currently working on my MBA. I firmly believe that your episodes should be shown in business classes and in business meetings across corporate america. I learn something from every episode I watch. You truly are amazing. People really crave solid leadership and you prove it in every episode. Thanks for showing that good old fashioned leadership still gets the job done.

Bill

Wanda Cage
Wanda Cage

Tabatha I Just enrolled in beauty school. You have inspired me that my dreams can come true. Now I know what to do and what not to do. A Salon is a professional environment at all times. You must have a manager or managers that can take control of the business, do not let your staff take you or your business for granted. Your salon and staff can either make or break your business. Your clients must always feel appreciated and respected because they are entrusting their business with you and your staff. Cleanliness is very important. Just put yourself in the clients place would you want the same treatment, and remember always be on time. Staying connected with your customer’s keeps your clients thinking about you and the services you provide. Building relationships keeps your customers coming back to you and referring others on a more consistent basis. One thing I would love for you to do is have someone with you that can actually show that correct hair cut when the stylist is not doing it right job Thanks Tabatha keep the shows coming We love you

Wanda Cage
Wanda Cage

Tabatha I Just enrolled in beauty school. You have inspired me that my dreams can come true. Now I know what to do and what not to do. A Salon is a professional environment at all times. You must have a manager or managers that can take control of the business, do not let your staff take you or your business for granted. Your salon and staff can either make or break your business. Your clients must always feel appreciated and respected because they are entrusting their business with you and your staff. Cleanliness is very important. Just put yourself in the clients place would you want the same treatment, and remember always be on time. Staying connected with your customer’s keeps your clients thinking about you and the services you provide. Building relationships keeps your customers coming back to you and referring others on a more consistent basis.

Tabatha keep the shows coming

anna moreno
anna moreno

i would like to know how can we enter our salon in your show if u could please get back to me with info .thank you so much

marzen55
marzen55

Dear Tabatha; Just want to comment on your show. I've been watching a series of your shows today, and always I am so struck by the way you work. I really do like your take charge, no time for BS attitude and way of relating to people. You use a perfectly unshakable means of helping people, and that is with the truth and logic. No matter who you're dealing with, it's pretty hard to dispute that approach. I'm not in the hair dressing business, but have been in the business of helping people through talk-therapy for years. I always found that your type of approach works across the board in dealing with people. Lot's to learn from you in and out of a salon setting. Thank you, Marge from Wisconsin

Chosen2srv
Chosen2srv

Yes, where do we apply...I just partnered with a barbershop ("Unlimited Swagga", Houston, TX). This shop has definitely become totally limited and the "SWAGGA", has been lost!!! Please help Tabitha with this Potentially Promising Beauty/Barber Shop!! WE NEED YA!!!

Chosen2srv

Trisha Storm
Trisha Storm

I love your show and love your personality! It would be fun to watch you deliver a dose of reality to many of the Bravo Housewives!! Happy New Year!

joe from nj
joe from nj

dear tabatha i work in a salon with my partner and his sister, ( they are partners anyway its always been a free for all one never puts herself out of her way for the clients at all! she says y should i work to make my boss any money its about me and another one that just works to talk about how fabulous he is its hard to find other to work or to come to your salon we pay up scale of 60%, your truly OUT OF MY MIND!!!!

JennMD
JennMD

Tab do you still cut hair? Has anyone every gotten there hair cut by her?

Tabatha Fan
Tabatha Fan

I was wondering if the owners could get the back rent from Janiece via small claims court or could they write it off on the business' tax return?

Jennnifer
Jennnifer

Where can I apply to be on the show? I just bought a salon in Miami, Florida and am in DIRE need of a makeover!!!!

Tres
Tres

I've always wanted to become a hair dresser. I love watching the show. I actually had a dream about you Tabatha after a marathon night of watching several shows that i had recorded on my dvr. anyway, Keep the shows coming. Your Great, you tell it like it is. maybe one day before I die, I'll make it to cosmotology school. thanks!

Sel Kelly
Sel Kelly

Hey Tabs! Love your show !!!! I grew up in Oz and my Mum lives in your old home town - Surfer's. I go there every year and love it !!! Tabs, why did they run a repeat tonight? (12/27) I thought it was an all new season. So if they're gonna run repeats, tell them to run that one with the see-through dunny in the middle of the salon. That pig sty was my favorite. I love love love your show, and my Mum at Surfer's is waiting for your show to hit the Gold Coast too. -sel kelly-

Erika Burger
Erika Burger

Tabatha, I just have to say that I find you so refreshing and someone that I truly look up to. I have been working at a salon as a receptionist for the last year and a half and find myself taking note as what to do and not to do. Thank you. Often, I cringe when I see the unprofessional-ism that goes on in some of the salons you visit and really try to live up to the "what to dos". If in doubt, I will ask myself "what would Tabatha think or say?" as if you were to visit our salon. It really makes a difference. Thanks so much!

Carolyn L
Carolyn L

Hi Tabatha, How funny five owners and not one of them wanted to say that they are owners. but as soon you upgraded their salon one of the owners said, "give me back my salon" I was like how about "thank you" tabatha? they sounded of bunch of whiny cry babies who didn't want to step up to the plate and accept responsibility. until you upgraded their salon they were getting along as if nothing happened. I felt your pain while you waiting for them outside the store. you did a great job and I'm looking forward to the next episode.

Jitjol123
Jitjol123

Good job with this bunch, I could tell you were going to have your hands full with them! However, it turned out better than I had expected. I LOVED that you brought cancer survivors in to have their wigs done. You rock, Tabitha!!!

Tabatha's Biggest Fan
Tabatha's Biggest Fan

Tabatha: Love the show and the no b.s. attitude you have. You really know how to take turds and turn them into diamonds.

Happy Holidays!

Damianna
Damianna

Tabatha Coffey is the Gordon Ramsay of hair. Both pratice "harsh mercy" to a fine point that reveals the Truth. Which then, of course, sets them "free" to succeed.

DeannaL
DeannaL

Love the show and was sooo excited to see an episode that was right here in Houston, TX!! I have not been to that salon before, but now that you have been there, I will!! Keep up the great work!!

amanor
amanor

Tabatha! I LOVE you and your show. I think you are just a lovely fantastic and intelligent women. Anybody who doesn't take advantage of your knowledge of your industry deserves to go under! Have a great Christmas!

Jan M
Jan M

I just moved to a new city in a new state. How do I go about finding a good salon without knowing anyone here?

Justicefree
Justicefree

@Tabatha Coffey, your one "tuff cookie" after viewing your show for the 1st time lastnight where there were(5 owners in one salon) i tell you they all gave me a headache & you were right on schedule to get the them all to see that the one stylists needed to get-tah-packing as she did, and left taking her attitude along with her! .. Job well done!!!!!! ;.)

Justicefree
Justicefree

@Tabatha Coffey, "boy are you a tuff cookie" after seeing you in action for the 1st time lastnight in that"hillbilly hell-of-a salon" as you put it I'd sure like to see you takeover some salons that i've been to that need a swift kick in the butt. I love to see someone such as yourself & Judge Judy who takes no crap, and not afraid to show it/act on it.. your truly a take charge-er!!!!!!!!

MAJ
MAJ

HI MS TABATHA.. I JUST WANTED TO SAY, I LOVE YOUR LOOK.. THE BLACK KICK BUTT, BOOTS.. I THINK YOU ROCK... LOVE YOUR STYLE...TO BAD YOU DON'T GO TO SMALL TOWNS AND OR HICK TOWNS.. BOY DO I HAVE A SHOP FOR YOU !!!.. HOLIER THAN THO, AND FAMILY MEMEBERS COME IN AND GET MONEY OUT OF THE CASH REGISTER GO.. GEZZZ.. THEY COULD USE YOUR IRON HAND WAYS BABE...

KEEP UP THE GOOD WORK.. I NEVER WATCH REALITY HOWS.. BUT I LOVE HAIR SALONS.. THANKS AGAIN.. MAJ

meatbun66
meatbun66

I was a bit skeptical that these owners would come together and come with a mutual understanding of how to properly run a salon business. But, in the end, they realized that they were in a great location with upscale clientel and a staff that was really good at what they do! Tabatha was right on the mark with her comments regarding Janiene's professionalism. I am surprised that she lasted THAT long at Salon Vedome without paying her rent for over 6 months. Plus, her negative attitude DID contribute to her not having a lot of clientel. I wouldn't go to her with her gossipy self. I could be the next subject of her gossip to someone else. Great episode Tabatha!