Salon Vendome is a booth rental salon, which means that each stylist in the salon pays a weekly rental to the owners. The problem was not all of the stylists were paying their rent on time. Janiece was six months behind and two of the owners were also not paying rent, because they wanted things to change. This was not only causing financial problems in the salon and holding them back from making the changes they needed, but it was also creating discord amongst everyone, owners and stylists alike. Clients don't know or care if it's a booth rental salon, they want professionalism, great work, and to be taken care of.
Talking to the staff showed me that the owners weren't taking care of business or the salon. When Tony told me he had worked there for months before realizing there were multiple owners besides Jack, I was gobsmacked. And all the stylists agreed nothing in the salon ever got done.
The Rose is an amazing organization in Houston and I wanted these owners to stop thinking about themselves, and what better way to do that than have Cancer Survivors as clients. The stylists and owners did a great job thankfully. The work wasn't the issue, although I did have an issue with Janiece and her unprofessional conversations. I needed these owners to understand that the lack of customer service and leadership was affecting their business. I sent in a group of women on my surveillance day and having them come back and share the experience. I hoped it would start to get the owners realizing the issues in the salon. It was emotional for them to hear the feedback the clients offered, since all of it was constructive and true, Bottom line, they all liked their hair, but they all disliked the customer service or lack thereof and the surroundings. None of them would return or recommend the salon.
I was on the episode at Salon Deco in Vinings Georgia, right outside of Atlanta. I want you to know it was the best haircut I have EVER had. Thank you. My self esteem was through the roof. You are the best
I was a bit skeptical that these owners would come together and come with a mutual understanding of how to properly run a salon business. But, in the end, they realized that they were in a great location with upscale clientel and a staff that was really good at what they do! Tabatha was right on the mark with her comments regarding Janiene's professionalism. I am surprised that she lasted THAT long at Salon Vedome without paying her rent for over 6 months. Plus, her negative attitude DID contribute to her not having a lot of clientel. I wouldn't go to her with her gossipy self. I could be the next subject of her gossip to someone else. Great episode Tabatha!
HI MS TABATHA.. I JUST WANTED TO SAY, I LOVE YOUR LOOK.. THE BLACK KICK BUTT, BOOTS.. I THINK YOU ROCK... LOVE YOUR STYLE...TO BAD YOU DON'T GO TO SMALL TOWNS AND OR HICK TOWNS.. BOY DO I HAVE A SHOP FOR YOU !!!.. HOLIER THAN THO, AND FAMILY MEMEBERS COME IN AND GET MONEY OUT OF THE CASH REGISTER GO.. GEZZZ.. THEY COULD USE YOUR IRON HAND WAYS BABE...
KEEP UP THE GOOD WORK.. I NEVER WATCH REALITY HOWS.. BUT I LOVE HAIR SALONS.. THANKS AGAIN.. MAJ
@Tabatha Coffey, "boy are you a tuff cookie" after seeing you in action for the 1st time lastnight in that"hillbilly hell-of-a salon" as you put it I'd sure like to see you takeover some salons that i've been to that need a swift kick in the butt. I love to see someone such as yourself & Judge Judy who takes no crap, and not afraid to show it/act on it.. your truly a take charge-er!!!!!!!!
@Tabatha Coffey, your one "tuff cookie" after viewing your show for the 1st time lastnight where there were(5 owners in one salon) i tell you they all gave me a headache & you were right on schedule to get the them all to see that the one stylists needed to get-tah-packing as she did, and left taking her attitude along with her! .. Job well done!!!!!! ;.)
I just moved to a new city in a new state. How do I go about finding a good salon without knowing anyone here?
Tabatha! I LOVE you and your show. I think you are just a lovely fantastic and intelligent women. Anybody who doesn't take advantage of your knowledge of your industry deserves to go under! Have a great Christmas!
Love the show and was sooo excited to see an episode that was right here in Houston, TX!! I have not been to that salon before, but now that you have been there, I will!! Keep up the great work!!
Tabatha Coffey is the Gordon Ramsay of hair. Both pratice "harsh mercy" to a fine point that reveals the Truth. Which then, of course, sets them "free" to succeed.
Tabatha: Love the show and the no b.s. attitude you have. You really know how to take turds and turn them into diamonds.
Good job with this bunch, I could tell you were going to have your hands full with them! However, it turned out better than I had expected. I LOVED that you brought cancer survivors in to have their wigs done. You rock, Tabitha!!!
Hi Tabatha, How funny five owners and not one of them wanted to say that they are owners. but as soon you upgraded their salon one of the owners said, "give me back my salon" I was like how about "thank you" tabatha? they sounded of bunch of whiny cry babies who didn't want to step up to the plate and accept responsibility. until you upgraded their salon they were getting along as if nothing happened. I felt your pain while you waiting for them outside the store. you did a great job and I'm looking forward to the next episode.
Tabatha, I just have to say that I find you so refreshing and someone that I truly look up to. I have been working at a salon as a receptionist for the last year and a half and find myself taking note as what to do and not to do. Thank you. Often, I cringe when I see the unprofessional-ism that goes on in some of the salons you visit and really try to live up to the "what to dos". If in doubt, I will ask myself "what would Tabatha think or say?" as if you were to visit our salon. It really makes a difference. Thanks so much!
Hey Tabs! Love your show !!!! I grew up in Oz and my Mum lives in your old home town - Surfer's. I go there every year and love it !!! Tabs, why did they run a repeat tonight? (12/27) I thought it was an all new season. So if they're gonna run repeats, tell them to run that one with the see-through dunny in the middle of the salon. That pig sty was my favorite. I love love love your show, and my Mum at Surfer's is waiting for your show to hit the Gold Coast too. -sel kelly-
I've always wanted to become a hair dresser. I love watching the show. I actually had a dream about you Tabatha after a marathon night of watching several shows that i had recorded on my dvr. anyway, Keep the shows coming. Your Great, you tell it like it is. maybe one day before I die, I'll make it to cosmotology school. thanks!
Where can I apply to be on the show? I just bought a salon in Miami, Florida and am in DIRE need of a makeover!!!!
I was wondering if the owners could get the back rent from Janiece via small claims court or could they write it off on the business' tax return?
dear tabatha i work in a salon with my partner and his sister, ( they are partners anyway its always been a free for all one never puts herself out of her way for the clients at all! she says y should i work to make my boss any money its about me and another one that just works to talk about how fabulous he is its hard to find other to work or to come to your salon we pay up scale of 60%, your truly OUT OF MY MIND!!!!
I love your show and love your personality! It would be fun to watch you deliver a dose of reality to many of the Bravo Housewives!! Happy New Year!
Yes, where do we apply...I just partnered with a barbershop ("Unlimited Swagga", Houston, TX). This shop has definitely become totally limited and the "SWAGGA", has been lost!!! Please help Tabitha with this Potentially Promising Beauty/Barber Shop!! WE NEED YA!!!
Dear Tabatha; Just want to comment on your show. I've been watching a series of your shows today, and always I am so struck by the way you work. I really do like your take charge, no time for BS attitude and way of relating to people. You use a perfectly unshakable means of helping people, and that is with the truth and logic. No matter who you're dealing with, it's pretty hard to dispute that approach. I'm not in the hair dressing business, but have been in the business of helping people through talk-therapy for years. I always found that your type of approach works across the board in dealing with people. Lot's to learn from you in and out of a salon setting. Thank you, Marge from Wisconsin
i would like to know how can we enter our salon in your show if u could please get back to me with info .thank you so much
Tabatha I Just enrolled in beauty school. You have inspired me that my dreams can come true. Now I know what to do and what not to do. A Salon is a professional environment at all times. You must have a manager or managers that can take control of the business, do not let your staff take you or your business for granted. Your salon and staff can either make or break your business. Your clients must always feel appreciated and respected because they are entrusting their business with you and your staff. Cleanliness is very important. Just put yourself in the clients place would you want the same treatment, and remember always be on time. Staying connected with your customer’s keeps your clients thinking about you and the services you provide. Building relationships keeps your customers coming back to you and referring others on a more consistent basis.
Tabatha keep the shows coming
Tabatha I Just enrolled in beauty school. You have inspired me that my dreams can come true. Now I know what to do and what not to do. A Salon is a professional environment at all times. You must have a manager or managers that can take control of the business, do not let your staff take you or your business for granted. Your salon and staff can either make or break your business. Your clients must always feel appreciated and respected because they are entrusting their business with you and your staff. Cleanliness is very important. Just put yourself in the clients place would you want the same treatment, and remember always be on time. Staying connected with your customer’s keeps your clients thinking about you and the services you provide. Building relationships keeps your customers coming back to you and referring others on a more consistent basis. One thing I would love for you to do is have someone with you that can actually show that correct hair cut when the stylist is not doing it right job Thanks Tabatha keep the shows coming We love you
Tabitha - I don't do hair. Mine is cut every two weeks with a #2 clipper guard so hair is of no significance to me. I have been in business management for many years. I am currently working on my MBA. I firmly believe that your episodes should be shown in business classes and in business meetings across corporate america. I learn something from every episode I watch. You truly are amazing. People really crave solid leadership and you prove it in every episode. Thanks for showing that good old fashioned leadership still gets the job done.
Tabatha-I'm a big fan of your show. I live on the Cape & visit Ptown as often as I can-I wish you had visited before you took on the West End Salon, so that you'd get the 'flavor' of the place. When walking down Commercial Street you WILL be solicited by Transgendered/transvestites re:flyers for a cabaret act or whatever. That's the way it is & I love it! If I'm embarrassed that's MY fault! Anyway-I wish Dougie & all the staff at West End the best of luck in the future-and you never know, I may just stop in for a cut!
I accedently found Tabatha's show this past summer while I been laid off. I go get all of my haif foiled in 3-4 colors when I can afford it. I have been going to the same salon and same hair dresser for at least 18 years. So when I seem Tabatha's show it was so interesting seeing how crappy some salon's are. And Tabatha's methods of telling the owners is often just so great, I even got my husband interested in watching Tabatha's shows. I wish Bravo would play more, even the begining shows, for I have never seen them. I think it is almost a three way tie, Tabatha, Whale Wars, and Criminal Minds. And I love how Garcia on Criminal Minds changes her hair color alot. Go Tabatha!!!!!!
Love the show but gotta say that calling salon owners who are a trainwreck hillbillies is wrong. I am from Southern Illinois and am proud to say I'm a redneck. You stereotype this group of people and I don't appreciate it. It's unprofessional.