When I sat down and showed Cindy and Marjorie the undercover footage, I felt for Cindy. She truly was stressed about her business and her sisters, because she had a strong sense of family obligation from her upbringing. Marjorie was the "good sister" and peacemaker -- basically she had no balls! Cindy felt overwhelmed and that she had no support, and in many ways she didn't. Marjorie swayed whatever way the wind blew. And to make matters worse, her two younger sisters, Janet and Karen, had no respect for Cindy or the salon and all the other staff followed suit.
The Phun sisters were bringing the family drama into the salon, and it was ruining their business. The staff had a "Who cares?" attitude because they felt that Janet and Karen got away with anything they wanted. And the staff felt they were not respected by Cindy; she spoke down to them and didn't give constructive feedback or education, just orders. There was no education, no rules, and no pride. When I walked into Mia Bella salon, I literally wanted to walk out. It was FILTHY!
As soon as I figured out the problems, it was time to put the staff to work, including Femi (even if it was her birthday!) and get the salon clean before my models and special guests arrived. Mia Bella was a struggling family business, so I asked my Friend Anthony Mascolo and his brother Bruno, two of the founding brothers of the very successful Toni and Guy hair care company, to come and give Cindy and Marjorie advice. I hoped it would help the girls understand that business is business, and that there had to be rules, boundaries, and expectations even when family is involved.
Dear, Thabatha first I like to say to you God bless you. I love your show and I would love the opportunity to come to my salon I work by my self, in small shop two chairs only, I need your help.
Love the show...Was a Salon Consultant for many years.....you need to address how the hairdressers look. They should look professional and put together.....HAIR,NAILS,MAKE-UP AND CLOTHES....NO FLIPP FLOPPS......
Does anyone know the name of the artwork/photography that was featured in the renovation at the end of this episode? It was a canvas with yellow flowers, an aqua-colored background and a black border? Thanks!!
Tabitha, I grew up in my grandmother's beauty shop. I so love what you do. You are the Bomb. I am addicted to your show.
I love the haircut on the picture you brought in from Toni and Guy. Is there any way to get a copy of it to show my hairdresser? I have googled it all day and can't find it anywhere. I think it was called the Laura. Love the show, by the way!! :)
Great show. Love Tabitha. Your management style (decisive, objective, productive, organized, address issues early, continuous learning, etc.) and guidelines are applicable for any business that wants to be successful.
Hi Tabatha, I have friend that has a salon and I get after him all the time about cleaning and explanding his clients, but he does not listen. As a former salon owner, my salon was spotless and had a great bussiness. Please help me to help him, when you need another salon to take over please contact me at email@example.com. Please help!!!'Kathy Gilmore-Gomez
Hi Tabitha, Just wanted to drop in and say how much I love watching your show! I love how you're tough as balls, but how you also have a compassionate human style!! Can't wait to see the season unfold and you're reaction to the stripper pole!! LMAO!
Love you tabatha. i wish everyone was as functional and reasonable as you. then we wouldnt be in this economic meltdown..
TABITHA your the BEST !!!!! I would love an opportunity to have you come to Blown Away Salon and Spa in Turlock CA. We desperately need your help to build our clientele and lead us in the best path for Training and Specially the Shop its self. WE NEED YOU TABITHA!!!!!!!!
Could you post some of your most successful business plans? So we could possibly model from them. I am thinking of opening a salon that allows stylists to share a station to fit their schedule as long as the station hours are covered, i.e. to allow multiple employees to share one job.
Tabitha you are F-A-N-T-A-S-I-C! Bravo is lucky to have you! While your tactics may be questionable at first, you clearly know your business and earn the respect you are due. Bravo to you, sister.
I'm so glad your show is back, I was lost without you! You did a great job with the sisters and hopefully they can keep up the good work.
I'm wondering, though, is it possible for you to do an update episode about salons you've visited in the past? I really want to see how some of them are doing from previous seasons....
Wow! Tabatha is one smart, sexy, bitch. Tabatha really shows just how much she cares about the salons she takes over, salon owners, salon staff, and the entire hair styling industry's future. You can't call someone out on all their bs and guide them toward becoming a success unless you really care. Bravo! to Bravo for seeing Tabatha as the gem she really is. I'd give just about anything for this fabulous hair guru to cut and style my hair. Great job and best of luck to Tabatha, the beautiful Phun sisters and of course Mia Bella.....xx
You are amazing and softer than your hard exterior. I think you did a great job with the Phun sisters. I cringed from the beginning of the show until things started to look up. I really hope they keep up with their education & classes and the cleaning!
Woohoo! Kudos to Tabitha!