For me to witness many of the situations that have played out, that I like you am only seeing as of late, am I disappointed with their behavior? Yes I am. But if most employers saw what a bunch of twenty-something kids did out of the workplace, maybe many wouldn't have a job Monday morning!
They occasionally have a drink after they have finished their shift but that's it. Front of house they are professional and that is the most important thing to me. We rarely have complaints about the service and we often have 300 in the restaurant and many more in the lounge and garden.
Sur has always been a unique restaurant, often described as one of the sexiest restaurants in Los Angeles in the Zagat guide. It is the music, the ambiance, the flowers, the delicious home cooking, and, yes, the staff too.
I was fascinated by how open emotionally they all are. So keep watching. It is incredibly unpredictable and a lot of surprises.
Until next week,love always Lisa.
Stassi is the catalyst of most of the problems with the staff. She is very selfish and loves to hurt people. Scheana is a very good person to console her and reach out to her in tonight's episode. Stassi could learn from Scheana about being grounded and respecting outer people's boundaries. Stassi needs to be a team player and not a glory hound. It can't be all about her. Stassi will learn her lesson sooner or later, when she loses all her friends.
Lisa, the one who should be fired is Stassi, she can not get along with anyone and starts trouble with everyone. Remember when before Sur she had it out with an important customer?? You need to keep the good workers and let go of the one's who do not carry their weight. You do not keep someone because you knew them longer, or because they are your friend, you keep them by their performance. If you need to babysit you dont need them. I had a staff and you keep records on them, you find out whats going on before you start repermanding them. I love you Lisa! but find out what the problem is first before you jump down someone's throat.
Boo freakin Hoo Stassi... "I'm all alone covered in beer on my birthday". What the hell? With all the chaos that went down in Vegas are you really only going to think about is yourself???
Stassi likes to think of herself as the Queen Bee, and everyone else around her are her worker bees!
Love you Lisa, I do think you need to get rid or Stassi, she is toxic. If not let it be known if she harasses other employees she will be taken off the schedule for the week, and if she continues after that she will be fired. I do think others need to remember she's more annoying on her off time, so it shouldn't be a reflection on sur. Though I can totally understand why her tips are the lowest. I would ask for another waitress if she was mine. She comes off bad. Honestly if your into customer service I would fire her.
Amen Jordan, I said almost the same thing, then I read your blog, I totally agree, Stassi is the issue here.
Stassi was brought on the show to create controversy, similar to Kenya Mooore on RH of Atlanta
I agree with some of the bloggers. I like you less since this show has been on. You don't want us to judge Stassi badly, really? She is self-absorbed, thinks she runs the place, tells others if they have shifts to trade, to give them to her, yells at Jax in front of customers, need I go on. You should fire Stassi. And then you need to institute a new rule, "no one can date a co-worker" which is a common rule for most employment. I for one will never eat at either of your restaurants since I do not want to support these spoiled, wanna-be actors, who don't know how to act their age.
The Stassi that we see on Vanderpump Rules is a whack job...... I sure hope the Stassi you know as your daughter's friend is not the fly off the handle, emotionally unstable child that we all see on tv!
What exactly does Vanderpump rule...certainly there seem to be little if any rules at SUR and FOR SURE....no control of the staff....just curious
Why on earth did you not correct Stassi for coming in and blowing up on Jax in front of clients? Jax was busy doing his job minding his own business when Stassi comes in and jumps down his thoat. As a business woman you should have a better sense of who to reprimand and not base it off of who your daughter is friends with.
I totally agree, instead Lisa yells at Jax, for Stassi's behavior, something's not right here.
why don't you call this show what it really is: "Stassi Rules" and I am done watching it.
What a bunch of nasty spoiled employees, I have lost respect for you
Lisa I would like to see Jax, Tom, Sheena, Kristen, Stassi, and Katie to start blogging here. I think it'll interesting. Now they only have you. Get them their own blog.
Why is everyone dogging Jax he's a model, a very handsome model and he's bartender. He doesn't need a MEAN girlfriend who acts like a spoil brat who starts going out with Frank co-worker to Jax the next day after the break up. She needs to learn what self respect is. Does she ever do any work?. I see her going around starting fights.
I am surprised how mean one person can be, Stassi is unbelievable!!! I am hoping that she watches these episodes and can't stand the person that she is, she is mean and disrespectful to everyone! How she has any friends is beyond me. She truly must be a miserable person to be that mean to people. I feel sorry for her.
Lisa I LOVE YOU!!! Now I know that stassi is friends with your daughter but honestly she is not a nice girl at all!! I'm sorry to say this but stassi is the mean bully that leads people to suicide! As their boss you should stop this kind of behavior in all of your restaurants. Just because the girl is friends with your daughter doesn't mean she should be allows to bully people.
Rana2858 I agree Stassi is mean an feels she has the right to do and say anything. Like whatever happened with Brandi/Sheena is none of Stassi's business. Stassi keep throwing it in Sheenas's face. She mean and it isn't her business to get into Sheena's business. She calls her horrible names. That's not right.
Lisa your gorgeous and I love adore you and your husband. But really your staff takes advantage of you. Get rid of Stacy or Stassi whatever...and maybe the mean girl squad will dissolve. And I really love when they say I have had tons of relationships....all of you people are babies. Except Jax. Dude your at the Dirty Thirty Age. Get a career.
Lisa, you've GOT TO STOP THE MADNESS!!! These people you pay to work for you are RIDICULOUS!!! Fire them all and start the hell over!
mollytex Yes! I couldn't agree more. I know all the drama makes for entertaining tv but this is your business. TAKE CONTROL!
well sorry chris_mc27 Jax is good looking, but most guys his age have a career and are married some with kids. He goes to bars down 7 shots and get in street fights. He needs to grow up and without Stassi.
Lisa you are a smart woman, I can not believe ant other restaurant owner would not fire Stacci! She needs to get over herself
I don't know how you do it Lisa. I know your loyalty is too your daughter but how on earth can someone with an attitude like Stassi still be an employee. I know one thing if I acted out like this spoilt brat I would be out the door before i could say sorry to the person I offended. She needs a reality check and shown the door. Not everyone has to be married by a time line, man who on earth seriously could marry someone like Stassi - so materialistic. Wake up Stassi your looking like a full on b@tch and Lisa should fire you no questions ask. Loyalty is towards your business before family friends no matter what why you look at it.
Thanks Bravo for reminding me how lame highschool was!! I hate to admit it but I just keep watching these emotional train wrecks that somehow get themselves on your channel. Somehow watching these people whine through the idiotic drama they have created for themselves, gives me belly laugh after belly laugh! My favorite bit so far is the conversation between Jax and Stassi where she asks him where he slept and he tells her he was in his car in their parking lot. Comedy gold!!!
jmama1970 I know - they all so incredibly daft aren't they!!! All their silly problems are such mountains to them!!! LOL!!! They are all drama queens!
I have to be honest after years in the hospitality business (worked for Walt Disney World, a winery in Virginia, and now a boathouse style cafe in Melbourne, Australia) this drama is par for the course in the business. Work hard play hard are the rules of life in a restaurant. On top of that when you work in hospitality, you are often working while everyone else is playing i.e. nights, weekends, holidays... and playing while everyone else is asleep or working so often your social life becomes intertwined with your work life because even when you have Saturday night off, most of your friends don't so you end up drinking at your employers just like in the garden scene so at least you can see your friends (and sometimes get a discount because despite the drama which can sometimes happen, it can be helpful to the employer to have unscheduled staff hanging around in case the place gets super busy all of a sudden and it can help perk up the rest of the staff). Yes Sassi is being emotional, maybe even too emotional, but that's easy to say when your most emotional moments aren't on TV for the world to see. \
However, I do absolutely adore the way Lisa handles these situations with such ease and that is why she has such a successful business!! I don't blame her at all for approaching the unemotional guy in the heat of a fight and asking him not to throw any more flames on the fire, it makes a lot more sense then upsetting a girl who is clearly working in an emotional state of mind even more by trying to speak on a professional platform to someone who is clearly not able to handle it in that moment. Lisa I will gladly come work for you anytime!! Also, I agree Sassi needs some single girl time to figure out herself instead of driving herself crazy trying to find "the one"
You are such a BADASS!
I have worked in restaurants for the last 12 years.I have always loved the work just never got to where I wanted to be, Bad timing I guess.
I am sharing the things that I know on a page that I just started to stay home with my son. I had been going out and asking for a job as a server or bartender and then taking on so much extra. I am really good at training and team building. The serving part is just not where I am anymore,
I decided to try this instead. My son needs me home now and I will not get this time back. If you have any advice on how you became such an amazing woman I would love to here it. I want to be a good role model for my son and I want to show him that he can do whatever he wants. I never had that so it has taken me 30 years to break free and I just started to see the world.
You are perfection in every way. I don't know if i want to be your best friend or skin you and wear you like a coat! Love love love! Gorgeous, smart, clever (different thing entirely) elegant, accomplished and emotionally mature. So happy you're doing so well.
Love you Lisa, but I disagree. Stassi is a mean girl and annoying. Kristen needs to get over herself. She's not as great looking as she thinks. You are too kind to put up with their antics. I guess it makes for good TV.
Please Fire Stacci, She is emotionally unstable and just a dumb person in general no matter how rich or education she has she's got to go, she is just dumb dumb dumb, i do hope she reads this hahahahaha
It is not that I don't doubt Lisa as a business woman. But, I having this staff who are all friends, dating, and so on, doesn't seem wise. It not only causes drama it also can hurt business. It seems like a bunch of spoiled rich kids who decided to come to LA to be an actor or singer and this job means little to nothing to them. Stassi has used her looks to get what she has wanted in life. But, she is an insecure little girl who doesn't care who she hurts. I don't know I thought this show would showcase Lisa more and yet we get to see a bunch of immature kids.
I like the way you handle them, they want you to be their mommy. Sorry, kids, mommy's at home!
Stassi's still very young and immature for her age but there's still hope for her. As for Jax, I don't think he will change. He's 33 and loves doing what he does and being who he is. He's also immature for his age but I don't see him changing. If Stassi can't accept him for the way that he is, then she's already wasted 2 years with him and it's time to move on.
Lisa... what can I say your saint putting up with those moranic servers at you restaurant. I want to see more of your life with Ken it's real love between you two. Also it was good to see you and your husband sticking up for Brandi. I hope she starts taking your advice and becomes a true lady like you.
I completely agree with you Lisa--that Stassi really should be a single girl right now. She made a comment (or something close to it) on the most recent episode that she is 23, and has had enough long lasting relationships already to know what she wants. Good God. She's still just a kid. Let's be serious. 23! She has no business settling down--and worse yet, settling for less than she's worth. That's not to say that Jax is less than she's worth. But Jax should maybe take some time and focus on himself for a while--what does he have going for himself, at the moment? If he's 31, or so, and a bartender, is that what he intends to do, or be from here on out? However--that being said, I don't believe that Jax is deserving the mud-slinging that he's been put through. And neither has Scheana. What business is it of Stassi's what anybody besides her does? It's none of her business and she needs to mind her own and stop judging everyone else around her--she's looking like the fool--especially at 23. Those of us watching think she's an ass, and a spoiled snot. She should thank her lucky stars she's not fired--she's treading on Lisa's Vanderpump's good graces, and a the status of what sounds like a longtime friendship of Vanderpump's daughter. And then Stassi walks around looking down her nose at everyone--is that really ladylike behavior? Forgive me--I'm not raising my daughter to be a judgmental little snot, no matter how pretty she is, or how many princesses are in our bloodlines. It's disgraceful behavior.
And, I know Lisa Vanderpump mentioned that this is only a small focus of quite a much larger staff--I get that. But, it does appear that she comes down on the men so much more than the women--when the women are clearly in the wrong. When the ladies come to work and start harassing the men they are dating because of rumors or low self-esteem, and the men are simply trying to do their jobs--Lisa jumps all over the men and tells them they need to keep it at home and not at work. Where is the reprimand of the female staff? Especially when a female staff member is clearly looking to pick a fight with her boyfriend who is clearly level headed and just tending bar--at least that's the picture we're getting on the outside. Is there a balance when it comes right down to it? Or does L. VnP really favor the female staff over the men? I think if Jax had texted he was not coming to work on (how many occasions?)--he would probably be fired...
I have always thought you are an extremely intelligent person.
However, as a business owner myself & having grown up with my family owning their own businesses-I know not to hire friends of the family. It usually never turns out well. And when the person needs to be let go-it's that much harder. Also, staff should never drink or hang out at their job! This is something all business owners should know. You are held responsible then. Please rethink your decision to keep letting Stassi get away with such a poor work ethic.
I too am loving Schena she seems to be level headed.. It shocking how these kids think alcohol is their only down time? Personally I have no desire to watch mean girl Stassi, basically bully everyone on the show, u either let her instigate or project her insecurities on others. It's clearly affecting your office manager, but u put Stassi over her, That IS effecting the business, by ignoring & letting Stassi rule it is enabling her in her, histrionic attitude. Sometimes bosses have to make a tough call. I have heard positive stories of Stassi thru other sources, who say she's sweet, I hope bravo will let us see other sides of these kids! They are influencing others after all.. I hope u get some new uniforms with bras Lisa , those scarfs really are unflattering.. I hope to see the SUR crew do something good, for others, not just the "rich"... Love ya Lisa
This show is o.k., but I just hope is doesn't go to "Jersey shore" like. I don't want to see gross hook-ups, puking, and fist fights. And I really hope it doesn't continue to be all about the women's jealousy issues! That is getting BORING fast. But, I totally love you Lisa....very classy! These girls could learn a thing or two from you, if they are smart enough to see the opportunity before them!
Lisa, dahling, I love you and Ken both and was looking forward to seeing you in your new show. However, can you spell "enable"? Or "co-dependent". Stassi does not need anyone to help with her behavior as far as work is concerned. No matter what, you suit up and show up and leave your personal problems at the front door. First you must be her boss, after that if
you choose to be her friend, well ok. Good luck with everything. (and maybe some changes)
I love you Ms. Vanderpump, but I was hoping to see more of you and Mr. Todd! Greetings from Guam!
I don't care what anyone says, the show is great. It makes my mouth fall open at the absurdity, makes me laugh (again at the absurdity) and we get to see more of you and Ken. You know what you are doing. Your business isn't suffering at the hands of these young fools and you are the boss at the end of the day. I do think you should open another restaurant called Karma's Revenge and have the staff be everyone that Stassi ran off. Then let her know she'll be working there - from the bottom up of course. Keep doing you and the world will be a better place.
Can someone help me out - Did I miss the episode where Bravo showed Staaaassssi at her other job as a neurosurgeon? I don't get her. She degrades Jax because he is a bartender and a model, as if the guy is shaking a cup on the corner. Hello, what is she, the Queen of England? She's a cocktail waitress and a crappy one at that based on the first episide where Lisa alluded to her not making much in tips being a common occurrence. Not that there is anything wrong with being a cocktail waitress (or as they are now called a "Server"), but she is certianly not slummin because her boyfriend is a model and bartender. That guy should run, fast in the opposite direction. She's brutal!