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The prospect of Tabatha taking over a fro-yo shop was honestly terrifying, mostly because soft serve machines require so much upkeep and daily maintenance. If the store was lax about cleaning them, it would be a recipe for a stomach ache disaster. Although no one was visibly ill, the sub-par yogurt led to one of the biggest takeover transformations Tabatha has ever pulled off.
Really?! Moment No. 3 - Fancy Footwork
The staff at Chill wasn't exactly very professional. But you know things have gone too far when one of the employees drops a drink, curses in front of customers, and then proceeds to clean up the spill by throwing a towel on it and mopping it up with her bare feet. Yes, you read that correctly, with her bare feet. Now I don't claim to be an expert on the food service industry, but I'm fairly certain that's not the proper, hygienic way to clean up a spill.
Really?! Moment No. 2 - Child's Play
I will admit, open, buffet-style set-ups often freak me out a little bit. I'd much prefer to wait a bit and have things served to me from behind a glass partition, as fun as the prospect of making your own sundae might be. And the reason is this -- people touching things. Especially kids. Watching that little girl finger through all the toppings gave me the heebie jeebies. First of all, why was the mother allowing her to do this!? Not cool, mom. And come on, managers! You may not want to yell at your friends, but why not stop this girl from getting all up on your products?
Really?! Moment No. 1 - Fro-Yo-Phile
So Sande likes frozen yogurt. Scratch that, Sande loves frozen yogurt. That's all she seems to be able to communicate to Tabatha. However what Sande does not seem to realize is that loving to eat frozen yogurt does not automatically make you a savvy fro-you shop owner. I also don't understand how she thought her yogurt tasted good if she's such a connoisseur of yogurt. Was she simply blinded by that fact that it was her own? Had her palette become that desensitized?
Somehow Tabatha managed to convinced the frozen yogurt obsessed owner to drop the fro-yo entirely and stick to what they do well -- coffee. Thus we have a 'Takeover' first -- Tabatha transforming the business itself.