The Client's Always Right

The Client's Always Right

Rene Fris on why the client should be the one in control.


How many steps should it take to do your hair?

Wet, style, and look sexy, sporty, or classic. Make sure your style fits your image.

How many products should one use?

Enough so your hair looks healthy, shiny, and styled.

Were you surprised by Charlie?

Yes, I really was - he was getting the hardest client from Dee. He had hard-to-manage hair. He really used his time to explain to her what she needed to do, but he played it safe.

Do you have any final words for Meredith?

The client is always right, even if we don't agree with them. They have to live with our work and they pay up-front. I wish you the best. It was a pleasure to meet you.

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