I don't think I have ever met an owner that said she needed to fire herself! Bridgette was so overwhelmed with her financial situation that she had totally given up. In fact her favorite phrase was, "What's the point, nobody listens."
This defeatist attitude of Bridgette's had affected her business, and she didn't realize it. She felt so overwhelmed that instead of leading her staff and setting expectations, she approached them in a passive-aggressive, negative way, because she felt they wouldn't do the right thing anyway. When I spoke to the staff, they all agreed that Bridgette had no rules, got distracted easily, was negative, and that they didn't listen to her because she had no follow through.
Another problem in the salon was Chelsea and Peggy! Peggy enabled Bridgette, and I understood the motherly love, but it wasn't helping. Chelsea acted entitled and the staff resented it. It's never easy working with family, and I needed to get Bridgette to understand she had to stand on her own two feet and hold Chelsea accountable.
Tabatha, I was surprized that you were able to get through to Bridgette. I have enjoyed watching your makeovers. Most people don't understand that the makeover begins with the owners and staff before the physical makeover can take over. Keep up the good work.
I think you need to send Tabatha over to the Real Housewives and have her set them straight. She would never put up with their BS! Love her!!
I'm glad she is doing well. I sure didn't have high hopes for the "everyone loves me" spoiled brat daughter. As someone who has been on my feet all day I am not so keen on your no sitting rule tho, I think there is a middle ground on that one.
Hey Tabatha, you wouldn't catch me cleaning up horse @#& LOL!!! those girls probably wanted to puke after that, including that spoiled brat of a daughter.
I love watching Tabatha I can't believe how lame some of the business owners are, I love the way Tabatha whip them into shape. Tabatha, hopefully in the near future you will be on television five days a week.
Love your show. You are firm but fair. Anyone who does not appreciates your advice and help is crazy. You do a super job.
I am amazed at how Tianna has no room for her father Mr. Flavio. He even said that she does not even want him at her house. She has no room, that is a joke. Mr. Flavio is the best