Tabatha Coffey

Tabatha talks about how hard it can be to get over a walkout.

on Feb 1, 20120

The staff that was left at the salon also felt the loss. They felt abandoned and letdown by the other stylists, not only from their leaving but also because they were talking badly about the salon around town. And Pat came off as checked out, since she was not willing to discuss what happened. I knew I had to get them all to face it if they were going to move on and save their business and reputation.

The interesting thing about a salon like Pat's is that it does cater to a certain generation of clients. However businesses need new people coming in all the time to not only help grow the business financially but also to motivate staff and grow a clientele. Everyone at the salon had become so complacent and used to their long-time clients that they had forgotten to treat them as clients. Although hairdressing is a very personal relationship business, it is still a business. Clients need to be consulted with, stylists need to act professionally and remember that they are there to provide a service. It was something that these ladies had forgotten, and I figured a little etiquette lesson would be the best way to remind them, and it worked.

9 comments
janb55
janb55

Tabitha--I enjoy your show. I like the no-nonsense attitude you have. I'd love to see you do another episode where you go back to visit some of the salons you made over.

MISHIGA95
MISHIGA95

I love, love, LOVE this show! I love Tabatha and her no-nonsense approach to business. So many times, I've watched people who she's helped (before she's helped them) and want to scream at them for being so stupid with their business' - it's refreshing to watch an awesome woman go in there and fix things - go you! Keep doing what you're doing, because we're loving this show!

marjiscott
marjiscott

Tabitha, Bravo scheduling needs to support your show more! Season 4 has not enough new episodes! Time to stop the reruns..new episodes please! That will get your blogs up!

marjiscott
marjiscott

Tabitha, This season 4 is not working .. Why is Bravo cutting back on new episodes and rerunning the three or four you have already filmed? Already it's been at least 4 reruns of Club Ripple! It's now after February and Bravo scheduling are not supporting yoru show. Your blogs are down as well. You are the only personality on Bravo that's worth watching, being "out there " in a positive manner, taking a stand with common sense,, doing interviews , and opening the bell on Wall Street! And if anyone wants to know, I'm NOT a hairdresser, or gay! It's just a GOOD show!

Jannice
Jannice

Of all the Bravo shows, yours makes me feel good after watching opposed to worse. Yeah, I watch the Housewife shows etc but what's different about you and your show is you build people up opposed to break them down. I adore you.

 True blood
True blood

Your show with the Peaches and Pat was sweet. Their salon is just like every one in the town where I live. I felt so sorry for Pat. It was good and generous of you to share your personal experience. Most of thes women came from poor homes with little chance for an education or for anything more than a trailer park existance. They never had a role model like you. Keep up the great work. Maybe some day I can talk you into taking over the salon where i go.

Reality Watcher
Reality Watcher

I have to say Tabitha, I really never thought I would like your show, not because of you, but I couldn't imagine such drama in salons. But I have started watching a few weeks ago and I love your show. You help so many businesses bounce back from different difficulties, your amazing. I am totally hooked and so is my husband on watching your show. I felt so sorry for Pat, but I also think her Manager needs to totally step it up alot!

maymayPA
maymayPA

I adored Pat and hope to hec she's made a comeback. She seems to be a very lovely woman.

Marilyn Robach
Marilyn Robach

Tabitha,

You do good work. You challenge those who need to be challenged. Would you please learn a new language that will challenge but hold their esteem in check. I appreciate what you do but not how you do it. Please rethink the whole format and design of your challenge.

Marilyn Robach