Tami, the owner of The Loft on Broadway, has no hair styling experience and avoids confrontation at all cost. Her lax management style makes for a sloppy and ill managed business. Can Tabatha Coffey put this misguided salon back on track? Coffey teaches the stylists age-old lessons in salon etiquette, mainly no gum chomping while working on clients. Coffey insists that the gum-chewer spit it out or suffer the consequences. It's a salon, not a saloon.