First of all, regarding the debacle with Kate B., I did go to her house with extra options. The problem was that none of them seemed to be working on that day because it was cold and the event was taking place near the beach. The dress that was confirmed to be worn had a lining specially made for it and it seemed as if it was a done deal, but anything can change on the day of the event. I brought other options with me, but there were problems with all of them. So when I came back to the house, I was actually pulling options from her upcoming press tour, not from options that I forgot.
By this time, I had traveled with clients and prepared many of them for red carpet appearances. I had handled broken dress zippers minutes before the client was supposed to leave, so I was well aware about preparing for the worst and bringing more options. In the end it all worked out and Kate ended up on the best-dressed list.
This brings us to the day of the Oscars. It was such a horrible day and what you are seeing is an extremely small portion of what happened, because the majority of it was not filmed. Rachel and I were supposed to be with Cameron for the entire day to get her ready for the red carpet. I was supposed to be with her from 11am until the time she was to leave for the carpet.
While I was with Cameron, I got a phone call from a client's publicist telling me that I was needed to go to her house immediately to get her ready for an Oscar party. My plan was to go to my next client after Cameron was sorted, however, I was told that I needed to go there right away, I picked up my kit and left. Amidst all of the chaos, I never once thought that Rachel would not have kit supplies with her, so I took my bag with me. Big mistake! I was at a house way up in the hills in Los Angeles and I did not have cell phone service, so I was not getting any messages, emails or phone calls. All of the sudden my phone caught a signal and the messages and emails came funneling in. I began seeing the "9-1-1's" coming from Rachel telling me that she had no kit and there weren't enough shoes and bags.